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For Companies At a Glance
- Tasks: Help customers choose eyewear and perform fittings, adjustments, and pre-screening eye exams.
- Company: Join Vision Express, a leading optical retailer with over 550 stores in the UK and Ireland.
- Benefits: Enjoy flexible hours, free eyewear, bonuses, and discounts for friends and family.
- Why this job: Be part of a mission to enhance lives through vision care in a supportive team environment.
- Qualifications: Great communication skills, attention to detail, and a passion for customer service are essential.
- Other info: Opportunities for personal growth and community involvement through the OneSight Foundation.
The predicted salary is between 24000 - 36000 £ per year.
Overview Retail Optical Assistant – Vision Express – Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.Responsibilities Deliver confident personalised customer service and product adviceLearn to adjust frames, assist with fittings, and carry out minor repairsSupport pre-screening eye tests using the latest optical technologyKeep the store running smoothly with admin and support tasksBenefits Free eyewear (up to £550 annually) from day one33 days holiday with buy/sell optionsFamily & friends discounts + free eye testsEmployee wellbeing supportOpportunities to support global vision through the OneSight FoundationEarn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month — with uncapped potential for high performers.What We\’re Looking For Confident engaging with customers and recommending productsPassionate about eyewear, style, and comfortable with digital toolsPositive team player with a can-do attitudeStrong communicator who listens and understands customer needsWhy Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we\’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.Ready to start your career in optical retail? Apply now and see your future clearly.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Familiarise yourself with the latest eyewear trends and products. Knowing popular brands like Ray-Ban and Oakley will help you engage customers effectively and demonstrate your passion for the industry.
✨Tip Number 2
Practice your communication skills by explaining optical terms in simple language. This will prepare you to assist customers better and show that you can build rapport, which is crucial for this role.
✨Tip Number 3
Get comfortable with handling customer queries and complaints. Role-playing different scenarios with friends or family can help you develop confidence in managing challenging situations in a retail environment.
✨Tip Number 4
Research Vision Express and its values. Understanding their mission of helping customers 'See More and Be More' will allow you to align your answers during interviews and demonstrate your enthusiasm for the company.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Optical Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully assisted customers in the past, particularly in a retail environment.
Highlight Communication Abilities: Since the role requires great communication skills, mention any relevant experiences where you effectively communicated complex information to customers or colleagues. This could include explaining products or resolving issues.
Express Flexibility: Mention your availability and willingness to discuss flexible working hours in your application. This shows that you are adaptable and open to meeting the company's needs, which is a key aspect of the role.
How to prepare for a job interview at Vision Express
✨Know Your Products
Familiarise yourself with the different types of eyewear, lenses, and contact lenses that Vision Express offers. Being able to discuss these products confidently will show your passion for the role and help you connect with customers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you addressed customer needs and resolved any issues, as this is crucial for a Retail Optical Assistant.
✨Practice Communication
Since you'll need to explain professional terminology in an understandable way, practice simplifying complex concepts. This will help you build rapport with customers and demonstrate your communication skills during the interview.
✨Show Enthusiasm and Team Spirit
Express your enthusiasm for the role and the company. Share examples of how you've worked well in a team before, as collaboration is key in a retail environment like Vision Express.
