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For Companies At a Glance
- Tasks: Assist customers in selecting eyewear and perform fittings and adjustments.
- Company: Join Vision Express, a leading optical retailer with over 550 stores across the UK and Ireland.
- Benefits: Enjoy flexible hours, sales bonuses, free eyewear, and discounts for friends and family.
- Why this job: Be part of a mission to help customers 'See More and Be More' while enhancing your skills.
- Qualifications: Great communication skills, attention to detail, and a passion for customer service are essential.
- Other info: Opportunities for personal growth and involvement in community initiatives through the OneSight Foundation.
The predicted salary is between 24000 - 36000 £ per year.
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference?
Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85‑£520/month — with uncapped potential for high performers.
Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
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Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Familiarise yourself with the latest eyewear trends and optical products. Being knowledgeable about different frames, lenses, and brands will not only impress your interviewers but also show your passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will help you articulate how you would assist customers in selecting eyewear and addressing their needs effectively.
✨Tip Number 3
Research Vision Express and its parent company, EssilorLuxottica. Understanding their mission, values, and product offerings will allow you to align your answers during the interview with what they stand for.
✨Tip Number 4
Be prepared to discuss your ability to work under pressure. Think of examples from past experiences where you successfully managed challenging situations in a fast-paced environment, as this is crucial for the role.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Optical Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of optical products. Mention specific experiences where you provided excellent service or resolved customer issues effectively.
Highlight Relevant Skills: In your CV, emphasise skills such as communication, attention to detail, and teamwork. Provide examples of how you've used these skills in previous roles, especially in fast-paced environments.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Vision Express
✨Know Your Products
Familiarise yourself with the different types of eyewear, lenses, and contact lenses available. Being able to discuss these products confidently will show your passion for the role and help you connect with customers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to listen to customer needs and offer tailored solutions, as this is crucial for the Retail Optical Assistant position.
✨Practice Communication
Work on translating technical jargon into simple terms. This will be essential when discussing eyewear options with customers who may not be familiar with optical terminology.
✨Show Enthusiasm and Team Spirit
Express your passion for helping others and your willingness to work as part of a team. Share experiences where you've collaborated successfully with colleagues, as teamwork is key in a retail environment.
