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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, 33 days holiday, discounts, and monthly bonuses.
- Why this job: Make a difference in eyecare while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Opportunities for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
- Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85–£520/month — with uncapped potential for high performers.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Research Vision Express and their values. When you walk in for an interview, show us that you understand what they stand for and how you can contribute to their mission of delivering top-notch customer service.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable engaging with customers. Remember, as a Retail Optical Assistant, you'll need to confidently recommend products and provide personalised advice.
✨Tip Number 3
Dress the part! Since you're applying for a role in eyewear, make sure your outfit reflects your passion for style. Show us that you can represent the brand well and have an eye for fashion.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining the Vision Express team.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let us know why you're passionate about eyewear and style. Share any personal experiences or interests that connect you to the industry – it’ll help us see your enthusiasm!
Highlight Customer Service Skills: We’re all about delivering top-notch customer service, so make sure to showcase your experience in this area. Use specific examples of how you've engaged with customers and provided personalised advice in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Retail Optical Assistant role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to provide personalised customer service or product advice. Think about how you would handle different customer needs and questions, as this will demonstrate your strong communication skills.
✨Show Your Team Spirit
Vision Express values team players, so be ready to share examples of how you've worked well in a team before. Highlight your can-do attitude and how you contribute positively to group dynamics.
✨Get Comfortable with Tech
Since the role involves using digital tools and optical technology, brush up on any relevant tech skills. Mention any experience you have with similar tools, as this will show you're ready to support pre-screening eye tests and keep the store running smoothly.