Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and med-tech innovation.
Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Salary & Bonus
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.
Qualifications
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Retail Optical Assistant in Pangbourne employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer service and employee well-being. With flexible working options, comprehensive benefits including free eyewear, and opportunities for personal growth within the global EssilorLuxottica family, our Retail Optical Assistants play a vital role in enhancing customers' lives while enjoying a supportive and dynamic environment. Join us to be part of a team that values your contributions and encourages you to 'See More and Be More'.
