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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: Enjoy free eyewear, 33 days holiday, discounts, and monthly bonuses.
- Why this job: Make a difference in eyecare while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Great career development opportunities in a dynamic retail environment.
The predicted salary is between 24000 - 36000 £ per year.
Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You'll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‐screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You'll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
- Earn monthly bonuses on top of your salary. Full‐time Optical Assistants meeting targets can earn £73-£472/month — with uncapped potential for high performers.
What We're Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‐do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and their products. This will help you show genuine interest and make it easier to connect with the interviewer.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with eyewear choices or adjustments. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Dress the part! Since you're applying for a retail role in eyecare, make sure to present yourself well. A smart appearance shows that you take the opportunity seriously and understand the importance of style in the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let your love for eyewear shine through! Mention any experience or interest you have in fashion or optical products. We want to see that you're excited about the role and ready to engage with customers.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. Share examples of how you've gone above and beyond for customers in the past. At Vision Express, we value strong communication and a can-do attitude, so let us know how you fit the bill!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining the Vision Express family. We can’t wait to hear from you!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and impress your interviewers.
✨Customer Service is Key
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this role heavily relies on engaging with customers and understanding their needs.
✨Practice Your Communication Skills
Since strong communication is essential, practice explaining complex ideas simply. You might be asked to describe how you would assist a customer with frame adjustments or pre-screening eye tests, so clarity is crucial.
✨Show Your Team Spirit
Vision Express values team players, so be ready to share experiences that highlight your ability to work well in a team. Discuss how you’ve collaborated with others to achieve a common goal, showcasing your positive attitude and can-do spirit.
