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- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, 33 days holiday, discounts, and wellbeing support.
- Why this job: Make a difference in eyecare while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Earn monthly bonuses and enjoy excellent career development opportunities.
The predicted salary is between 20000 - 30000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Research Vision Express and its values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission of delivering top-notch customer service.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with engaging customers. Remember, we want someone who can confidently recommend products and make every customer feel valued.
✨Tip Number 3
Show off your passion for eyewear! Bring in examples of styles you love or trends you’ve noticed. This will help us see your enthusiasm and how you can connect with our customers on a personal level.
✨Tip Number 4
Don’t forget to ask questions during your interview! We love candidates who are curious and engaged. It shows us you’re serious about the role and eager to learn more about how you can grow with us at Vision Express.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let your love for eyewear shine through! Mention any experience you have with different brands or styles, and how you can help customers find their perfect pair.
Highlight Your Customer Service Skills: We want to see that you’re confident in engaging with customers. Share examples of how you've provided excellent service in the past, and how you can make a difference at Vision Express.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the Vision Express team.
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to recommend products or assist with fittings. Think about how you would handle different customer needs and practice your responses to demonstrate your strong communication skills.
✨Show Your Team Spirit
Vision Express values team players, so be ready to share examples of how you've worked well in a team before. Highlight your can-do attitude and how you contribute positively to group dynamics.
✨Embrace Digital Tools
Since the role involves using the latest optical technology, brush up on any relevant digital tools or software. Showing that you're comfortable with tech will give you an edge and reassure them that you can support pre-screening eye tests effectively.