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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, 33 days holiday, discounts, and monthly bonuses.
- Why this job: Make a difference in eyecare while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Opportunities for career growth in a dynamic retail environment.
The predicted salary is between 24000 - 36000 £ per year.
Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
Know someone who’d be a great fit for this role? We’d love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone’s been waiting for.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these during your chat!
✨Tip Number 3
Show off your passion for eyewear! Whether it’s talking about your favourite brands or trends, let your enthusiasm shine through. It’ll make you stand out as someone who truly cares about the products you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let us know why you're passionate about eyewear and customer service. Share any experiences that highlight your love for style and helping others find the perfect pair of glasses!
Tailor Your Application: Make sure to customise your application to fit the Retail Optical Assistant role. Highlight relevant skills like communication and teamwork, and don’t forget to mention any experience with digital tools – we love tech-savvy candidates!
Be Personable and Engaging: We want to see your personality shine through in your application! Use a friendly tone and be engaging, as this reflects how you’d interact with customers. Remember, confident communication is key in our line of work.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to see what you bring to the team!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Brush up on the latest eyewear trends and brands like Ray-Ban and Prada. Being knowledgeable about the products will not only impress your interviewers but also show your passion for the industry.
✨Customer Service Role-Play
Prepare for role-play scenarios where you might need to demonstrate your customer service skills. Think about how you would engage with a customer looking for advice on eyewear and practice your responses.
✨Tech Savvy is Key
Familiarise yourself with basic optical technology and tools that you might use in the role. Showing that you're comfortable with digital tools will highlight your readiness to support pre-screening eye tests.
✨Team Player Mindset
Be ready to discuss examples of how you've worked well in a team. Vision Express values a positive team player, so share experiences that showcase your can-do attitude and ability to collaborate effectively.
