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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, 33 days holiday, discounts, and wellbeing support.
- Why this job: Earn bonuses and develop your career in a dynamic optical retail environment.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Opportunities to support global vision initiatives through the OneSight Foundation.
The predicted salary is between 24000 - 36000 £ per year.
Retail Optical Assistant – Vision Express
Overview
Where customer service meets premium eyewear and medtech innovation. Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
Responsibilities
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73‑£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its products. This will help you show genuine interest and make it easier to connect with the interviewers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers about eyewear. Role-playing these situations can boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your passion for eyewear! Whether it's discussing your favourite brands or trends, let your enthusiasm come through. This is a great way to demonstrate that you're the right fit for the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let us see your enthusiasm for eyewear and style. Mention any personal experiences or interests that relate to the optical industry, as this will help you stand out!
Highlight Customer Service Skills: We’re all about delivering top-notch customer service, so make sure to showcase your experience in this area. Share specific examples of how you've engaged with customers and provided personalised advice.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, making it easy for us to understand your skills and experiences. Remember, less is often more!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear Brands
Familiarise yourself with the brands Vision Express works with, like Ray-Ban and Prada. Being able to discuss these brands and their unique features will show your passion for eyewear and impress your interviewers.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to recommend products or assist customers. Think about how you would engage with a customer looking for glasses and practice your responses to demonstrate your confident customer service skills.
✨Show Off Your Tech Savvy
Since the role involves using digital tools and optical technology, brush up on any relevant tech skills. Be ready to discuss how you’ve used technology in previous roles or how you would approach learning new systems quickly.
✨Emphasise Teamwork and Positivity
Vision Express values team players with a can-do attitude. Prepare examples from your past experiences that highlight your ability to work well in a team and maintain a positive outlook, even in challenging situations.
