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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, 33 days holiday, discounts, and wellbeing support.
- Why this job: Kickstart your career in a dynamic retail environment with growth opportunities.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Earn up to £472/month with uncapped potential for high performers.
The predicted salary is between 24000 - 36000 £ per year.
Retail Optical Assistant – Vision Express
Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada, & Nuance.
What You’ll Do
- Deliver confident, personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Full‑time Optical Assistants meeting targets can earn £73‑£472/month – with uncapped potential for high performers.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Seniority level
Entry level
Employment type
Full‑time
Job function
Health Care Provider
Industries
Retail
Ready to start your career in optical retail? Apply now and see your future clearly.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about engaging with customers, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you’re heading for an interview, make sure you look smart and stylish. It’s a retail role, so showing off your passion for eyewear and fashion can really make a positive impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eyewear: When you're writing your application, let your love for eyewear shine through! Talk about your favourite brands or styles and why you think they matter. This will show us that you're genuinely interested in the role.
Be Customer-Focused: Make sure to highlight any experience you have with customer service. We want to see how you engage with customers and provide personalised advice. Share specific examples of how you've made a difference for customers in the past!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your skills and experiences without getting lost in the details.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Vision Express
✨Know Your Products
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to recommend products or assist with fittings. Think about how you would handle different customer needs and questions, as this will demonstrate your strong communication skills.
✨Show Your Team Spirit
Vision Express values team players, so be ready to share examples of how you've worked well in a team before. Highlight your can-do attitude and how you contribute positively to group dynamics.
✨Embrace Digital Tools
Since the role involves using digital tools for pre-screening eye tests, brush up on any relevant technology. Mention any experience you have with similar tools, as this will show you're comfortable with the tech side of the job.
