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For Companies At a Glance
- Tasks: Assist customers in selecting eyewear and perform frame adjustments and fittings.
- Company: Join Vision Express, part of the EssilorLuxottica family, with over 550 stores across the UK.
- Benefits: Enjoy flexible hours, competitive pay, free eyewear, and a range of lifestyle benefits.
- Other info: Dynamic retail environment with opportunities for growth and community involvement.
- Why this job: Make a real difference by helping customers see better and enhancing their lifestyle.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 24000 - 36000 £ per year.
Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and med-tech innovation.
Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month bonus— with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to help customers 'See More and Be More'.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios, especially in a fast-paced retail environment. Being able to demonstrate your ability to provide personalised assistance will set you apart from other candidates.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the hiring team, let your passion for eyewear and helping customers shine through. A positive attitude can make a huge difference and shows that you’re ready to contribute to the team.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the company culture. This not only shows your interest but also helps you figure out if Vision Express is the right fit for you.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We want to see how you can help our customers find the perfect eyewear and ensure they leave happy!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language to explain your skills and experiences, especially when discussing technical terms related to optical products.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Retail Optical Assistant role by mentioning specific skills that match what we’re looking for, like attention to detail and teamwork.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us!
How to prepare for a job interview at Vision Express
✨Know Your Products
Familiarise yourself with the different types of eyewear, lenses, and contact lenses that Vision Express offers. Being able to discuss these products confidently will show your passion for the role and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled challenging situations or went the extra mile for a customer. This will demonstrate your ability to meet the needs of customers effectively.
✨Practice Communication
Since you'll need to translate professional terminology into layman's terms, practice explaining optical concepts in simple language. This will not only help you in the interview but also in your future role as a Retail Optical Assistant.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and collaboration. Think of specific instances where you worked well with others, especially in a fast-paced environment. Highlight your ability to support colleagues and contribute to a positive store atmosphere.