Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: Enjoy free eyewear, 33 days holiday, and employee wellbeing support.
- Why this job: Make a difference in eyecare while earning bonuses for your performance.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Opportunities for career growth in a dynamic retail environment.
The predicted salary is between 20000 - 30000 £ per year.
Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
Know someone who’d be a great fit for this role? We’d love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone’s been waiting for.
#J-18808-Ljbffr
Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these during your chat!
✨Tip Number 3
Show off your passion for eyewear! Whether it’s talking about your favourite brands or trends, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the products you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that can keep you top of mind for the hiring team.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let your love for eyewear shine through! Mention any personal experiences or interests related to fashion and style that make you a great fit for the role.
Highlight Customer Service Skills: We want to see how you engage with customers! Share examples of how you've provided excellent service in the past, and don’t forget to mention your ability to listen and understand customer needs.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this role is all about delivering personalised service.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, communication, and problem-solving. Practising your responses will help you articulate your thoughts clearly and demonstrate that you're a strong team player with a positive attitude.
✨Be Ready to Discuss Technology
Since the role involves using optical technology, brush up on any relevant tech skills you have. Be prepared to discuss how comfortable you are with digital tools and how you can support pre-screening eye tests effectively.
