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For Companies At a Glance
- Tasks: Assist customers in selecting eyewear and provide excellent service.
- Company: Join Vision Express, part of the EssilorLuxottica family, with over 550 stores.
- Benefits: Enjoy flexible hours, competitive pay, free eyewear, and 33 days annual leave.
- Why this job: Make a real difference in customers' lives by helping them see better.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible working options available to fit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its products. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and how it relates to providing excellent customer service.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm for helping customers shine through. Share personal stories that highlight your communication skills and ability to work under pressure.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Retail Optical Assistant role. We want to see how you can help our customers 'See More and Be More'!
Show Off Your Customer Service Skills: Since providing excellent customer service is key, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about your passion for helping others!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language that reflects your understanding of the optical products and services we offer. We appreciate a well-organised application!
Apply Through Our Website: Don’t forget to submit your application through our careers site! It’s the best way for us to review your details and get back to you. We can’t wait to hear from you!
How to prepare for a job interview at Vision Express
✨Know Your Products
Familiarise yourself with the different types of eyewear, lenses, and contact lenses that Vision Express offers. Being able to discuss these products confidently will show your passion for the role and help you connect with customers during the interview.
✨Practice Customer Scenarios
Think about common customer queries or concerns you might encounter as a Retail Optical Assistant. Practising how you would handle these situations can demonstrate your problem-solving skills and customer service focus, which are key for this position.
✨Showcase Your Team Spirit
Since teamwork is essential in a retail environment, be prepared to share examples of how you've successfully worked with others in the past. Highlighting your ability to collaborate will resonate well with the interviewers at Vision Express.
✨Be Open About Flexibility
Vision Express values flexibility in working hours, so don’t hesitate to discuss your ideal working week. Being upfront about your availability shows that you're considerate of both your needs and the company's, making you a more attractive candidate.
