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For Companies At a Glance
- Tasks: Assist customers in selecting eyewear and provide excellent service.
- Company: Join Vision Express, part of the global leader EssilorLuxottica.
- Benefits: Enjoy flexible hours, competitive pay, and free eyewear from day one!
- Why this job: Make a real difference in customers' lives by enhancing their vision.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Opportunities for bonuses, discounts, and career growth in a fun environment.
The predicted salary is between 24000 - 36000 £ per year.
Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and experience in a retail environment. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress the part! When you’re heading to an interview, make sure you look smart and professional. It shows respect for the role and the company. Plus, it’ll boost your confidence when you walk in!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Retail Optical Assistant position!
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Retail Optical Assistant role. We want to see how you can help our customers 'See More and Be More'!
Show Off Your Customer Service Skills: Since excellent customer service is key, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about your passion for helping others!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language that reflects your understanding of the optical products and services we offer. We appreciate a well-organised application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Vision Express.
How to prepare for a job interview at Vision Express
✨Know Your Products
Familiarise yourself with the different types of eyewear, lenses, and contact lenses that Vision Express offers. Being able to discuss these products confidently will show your passion for the role and help you connect with customers during the interview.
✨Customer Service Scenarios
Prepare for questions about how you would handle specific customer service situations. Think of examples from your past experiences where you provided excellent service or resolved a challenging issue. This will demonstrate your ability to handle pressure and maintain a positive attitude.
✨Show Your Team Spirit
Vision Express values teamwork, so be ready to discuss how you work well with others. Share examples of how you've collaborated in previous roles, and highlight your ability to support colleagues in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
