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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join a leading optical retailer backed by EssilorLuxottica.
- Benefits: Enjoy free eyewear, 33 days holiday, and employee wellbeing support.
- Why this job: Make a difference in customers' lives while earning bonuses for your performance.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Opportunities for career growth in a dynamic retail environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Retail Optical Assistant – Vision Express: Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to Apply
Ready to start your career in optical retail? Apply now and see your future clearly.
Know someone who’d be a great fit for this role? We’d love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone’s been waiting for.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express. Understand their values, products, and what makes them stand out in the optical retail world. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since the role is all about engaging with customers, think of examples from your past experiences where you’ve delivered great service. Be ready to share these stories during your interview to demonstrate your passion for eyewear and helping others.
✨Tip Number 3
Show off your teamwork spirit! Vision Express values positive team players, so be prepared to discuss how you've worked well in teams before. Highlight any situations where you’ve collaborated to achieve a common goal or supported a colleague.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Vision Express family. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eyewear: When you're writing your application, let your love for eyewear shine through! Talk about why you’re excited about the industry and how you can bring that enthusiasm to our team.
Highlight Your Customer Service Skills: We want to know how you engage with customers! Share specific examples of how you've provided excellent service in the past, and how you can apply that to help our customers find the perfect eyewear.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the latest trends in eyewear and the technology used in optical retail. Being able to discuss different frame styles and lens options confidently will impress your interviewers and show your passion for the industry.
✨Customer Service Role-Play
Prepare for potential role-play scenarios where you might need to demonstrate your customer service skills. Think about how you would engage with a customer, recommend products, and handle any queries or complaints. Practising this can help you feel more confident during the actual interview.
✨Show Your Team Spirit
Since being a positive team player is key for this role, be ready to share examples of how you've worked well in a team before. Highlighting your collaborative spirit and can-do attitude will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training process for new Optical Assistants or how the company supports employee development. This shows your genuine interest in the role and the company culture.
