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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join a leading optical retailer backed by innovation and growth.
- Benefits: Enjoy free eyewear, generous holiday, discounts, and wellbeing support.
- Other info: Great career development opportunities in a dynamic retail environment.
- Why this job: Make a difference in customers' lives while earning bonuses for your performance.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Retail Optical Assistant – Vision Express: Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to Apply
Ready to start your career in optical retail? Apply now and see your future clearly.
Know someone who’d be a great fit for this role? We’d love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone’s been waiting for.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express. Understand their values, products, and what makes them stand out in the optical retail world. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these stories during your interview to demonstrate your passion for helping others.
✨Tip Number 3
Show off your teamwork spirit! Vision Express values positive team players, so be prepared to discuss how you've collaborated with others in previous roles. Highlight any situations where you’ve contributed to a team goal or supported a colleague.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Vision Express family. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eyewear: When you're writing your application, let your love for eyewear shine through! Talk about why you’re excited about the industry and how you can bring that enthusiasm to our team.
Highlight Customer Service Skills: We want to know how you connect with customers! Share examples of how you've provided great service in the past, and how you can help our customers find the perfect pair of glasses.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with different types of eyewear and the latest trends. Being able to discuss styles, materials, and the technology behind lenses will show your passion for the industry and impress your interviewers.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to assist a customer. Think about how you would recommend products based on their needs or handle common questions. This will demonstrate your confidence and customer service skills.
✨Show Off Your Team Spirit
Be ready to talk about your experiences working in teams. Share examples of how you've collaborated with others to achieve goals, as this role requires a positive team player who can contribute to a supportive environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they support employee wellbeing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.