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For Companies At a Glance
- Tasks: Assist customers in selecting eyewear and perform frame adjustments and fittings.
- Company: Join Vision Express, part of the EssilorLuxottica family, with over 550 stores across the UK.
- Benefits: Enjoy competitive pay, bonuses, free eyewear, and flexible health benefits.
- Why this job: Make a real difference by helping customers see better and feel great.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Flexible working hours to fit your lifestyle and excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85–£520/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its products. This will help you connect with the team and show that you're genuinely interested in being part of their mission to help customers 'See More and Be More'.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios, especially in a fast-paced retail environment. Being able to demonstrate your ability to provide personalised assistance will set you apart from other candidates.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the hiring team, let your passion for eyewear and helping customers shine through. A positive attitude can go a long way in making a great impression.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the company culture. This shows that you’re engaged and eager to learn more about how you can contribute to the team.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Optical Assistant role. Highlight your customer service skills and any experience you have in retail or optical settings. We want to see how you can help our customers 'See More and Be More'!
Show Your Passion: Let your enthusiasm shine through in your application! Talk about why you’re excited about working with Vision Express and how you can contribute to our mission. We love candidates who are passionate about helping others and making a difference.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language to explain your experiences and skills. Remember, we want to understand how you can fit into our team and help our customers without any jargon!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Vision Express
✨Know Your Products
Familiarise yourself with the different types of eyewear, lenses, and contact lenses that Vision Express offers. Being able to discuss these products confidently will show your passion for the role and help you connect with customers during the interview.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this is crucial for the Retail Optical Assistant role.
✨Practice Communication Skills
Since you'll need to translate professional terminology into layman's terms, practice explaining optical concepts in simple language. This will demonstrate your ability to build rapport with customers and ensure they understand their options.
✨Show Enthusiasm and Flexibility
Express your enthusiasm for the role and be open about your ideal working hours. Vision Express values flexibility, so discussing your availability and willingness to adapt can set you apart from other candidates.
