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For Companies At a Glance
- Tasks: Help customers find the perfect eyewear and assist with fittings and repairs.
- Company: Join Vision Express, a leading optical retailer with over 550 stores across the UK and Ireland.
- Benefits: Enjoy competitive pay, bonuses, free eyewear, and flexible health benefits.
- Other info: Flexible hours available to fit around your lifestyle and studies.
- Why this job: Make a real difference in customers' lives by enhancing their vision and style.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 24000 - 36000 £ per year.
Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference?
Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85‑£520/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and their products. This will help you connect with the team and show that you're genuinely interested in helping customers find the right eyewear.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios, like fitting glasses or addressing concerns. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and presentable. It reflects your understanding of the retail environment and shows that you care about making a good impression.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can provide personalised assistance and create a great experience for our customers.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language that reflects your understanding of the role and how you can contribute to our mission of helping customers 'See More and Be More'.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Retail Optical Assistant role by mentioning specific skills or experiences that relate to eyewear, frame adjustments, or working in a fast-paced environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Vision Express
✨Know Your Products
Familiarise yourself with the different types of eyewear, lenses, and contact lenses that Vision Express offers. Being able to discuss these products confidently will show your passion for the role and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled challenging situations or went the extra mile for a customer. This will demonstrate your ability to meet the needs of customers effectively.
✨Practice Communication
Since you'll need to translate professional terminology into layman's terms, practice explaining optical concepts in simple language. This will not only help you in the interview but also in your future role as a Retail Optical Assistant.
✨Emphasise Teamwork
Be ready to discuss your experience working in teams. Vision Express values collaboration, so share instances where you worked well with others to achieve a common goal, especially in a fast-paced environment.