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For Companies At a Glance
- Tasks: Assist customers in selecting eyewear and perform fittings and adjustments.
- Company: Join Vision Express, part of EssilorLuxottica, a leader in eyewear and vision care.
- Benefits: Enjoy flexible hours, free eyewear, bonuses, and discounts for friends and family.
- Why this job: Be part of a mission to help customers 'See More and Be More' while gaining valuable experience.
- Qualifications: Great communication skills, attention to detail, and a passion for customer service are essential.
- Other info: Flexible working options available to fit your lifestyle and commitments.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Familiarise yourself with the latest eyewear trends and products. Knowing about popular brands like Ray-Ban and Oakley can help you engage customers effectively and show that you're passionate about the industry.
✨Tip Number 2
Practice your communication skills by explaining optical terms in simple language. This will prepare you for translating professional jargon into relatable advice for customers, making their experience more enjoyable.
✨Tip Number 3
Get comfortable with handling customer queries and complaints. Role-playing different scenarios with friends or family can boost your confidence in managing challenging situations in a fast-paced retail environment.
✨Tip Number 4
Show your enthusiasm for teamwork by sharing examples of how you've collaborated with others in previous roles. Highlighting your ability to work well with colleagues will demonstrate that you're a great fit for the store's culture.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Optical Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of optical products. Mention specific experiences where you provided excellent service or resolved customer issues effectively.
Highlight Relevant Skills: In your CV, emphasise skills such as communication, attention to detail, and teamwork. Provide examples of how you've used these skills in previous roles, especially in fast-paced environments.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Vision Express
✨Know Your Products
Familiarise yourself with the different types of eyewear, lenses, and contact lenses that Vision Express offers. Being able to discuss these products confidently will show your passion for the role and help you connect with customers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to listen to customer needs and offer tailored solutions, as this is crucial for a Retail Optical Assistant.
✨Practice Communication
Since you'll need to explain professional terminology in an understandable way, practice simplifying complex concepts. This will help you build rapport with customers and demonstrate your communication skills during the interview.
✨Show Enthusiasm and Team Spirit
Express your enthusiasm for the role and the company. Be ready to discuss how you work well in a team and handle pressure, as these qualities are essential in a fast-paced retail environment like Vision Express.
