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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, 33 days holiday, discounts, and wellbeing support.
- Why this job: Make a difference in eyecare while earning bonuses and developing your career.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Opportunities for growth in a leading optical retailer.
The predicted salary is between 24000 - 36000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85–£520/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Know someone who’d be a great fit for this role? We’d love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone’s been waiting for.
Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your passion for eyewear! Whether it’s talking about your favourite brands or trends, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the products you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eyewear: When you're writing your application, let your love for eyewear shine through! Talk about your favourite brands or styles and how you keep up with the latest trends. This will show us that you're genuinely interested in the role.
Highlight Your Customer Service Skills: We want to know how you connect with customers! Share examples of how you've provided excellent service in the past. Whether it's helping someone find the perfect pair of glasses or resolving an issue, your experiences matter.
Be Yourself: Don't be afraid to let your personality come through in your application. We value authenticity and want to see the real you! Use a friendly tone and make it conversational – we’re all about building a positive team culture.
Apply Through Our Website: Make sure to submit your application through our website for the best chance of being noticed. It’s super easy, and you'll get to see all the details about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear Brands
Familiarise yourself with the brands Vision Express carries, like Ray-Ban and Prada. Being able to discuss these brands and their unique features will show your passion for eyewear and help you connect with the interviewers.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to recommend products or assist customers. Think about how you would handle different customer needs and questions, showcasing your confident and engaging communication style.
✨Show Off Your Tech Savvy
Since the role involves using digital tools and optical technology, be ready to discuss any relevant experience you have. If you’ve used similar tech before, share that experience to demonstrate your comfort level and ability to learn quickly.
✨Emphasise Team Spirit
Vision Express values a positive team player attitude. Be prepared to share examples of how you've worked well in a team, highlighting your can-do attitude and how you contribute to a supportive work environment.
