At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: Enjoy free eyewear, 33 days holiday, and employee wellbeing support.
- Why this job: Make a difference in eyecare while earning bonuses for your performance.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Opportunities for career growth in a dynamic retail environment.
The predicted salary is between 20000 - 30000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85‑£520/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant in Reigate employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant in Reigate
✨Tip Number 1
Get to know the company! Research Vision Express and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about their mission in eyecare.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with engaging customers. Remember, we want to see how you can confidently recommend products and make customers feel valued.
✨Tip Number 3
Show off your passion for eyewear! Bring in examples of styles you love or trends you’ve noticed. This will help us see your enthusiasm and how you can connect with our customers on a personal level.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows us you’re keen and professional, which is exactly what we’re looking for in a Retail Optical Assistant.
We think you need these skills to ace Retail Optical Assistant in Reigate
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let us see your enthusiasm for eyewear and style. Mention any personal experiences or interests that relate to the optical world, as this will help you stand out!
Highlight Customer Service Skills: We want to know how you engage with customers! Share examples of how you've provided excellent service in the past. This is key for a role where personalised customer interaction is crucial.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the latest eyewear trends and brands like Ray-Ban and Prada. Being able to discuss these confidently will show your passion for the industry and impress your interviewers.
✨Customer Service is Key
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this role heavily focuses on personalised service.
✨Practice Your Communication Skills
Since strong communication is crucial, practice explaining complex ideas simply. You might be asked to describe how you would assist a customer with their eyewear needs, so clarity is essential.
✨Show Your Team Spirit
Be ready to discuss how you work within a team. Vision Express values positive team players, so share experiences that highlight your collaborative spirit and can-do attitude.