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- Tasks: Coordinate clinic schedules and manage customer appointments in a fast-paced environment.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, monthly bonuses, 33 days holiday, and family discounts.
- Other info: Opportunities for structured development and global impact through OneSight Foundation.
- Why this job: Grow your career in optical retail while making a real difference.
- Qualifications: Strong organisational skills and excellent people skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Coordinate and manage daily clinic schedules to maximise efficiency
- Book and manage customer appointments confidently and accurately
- Welcome customers and act as the first point of contact in-store
- Support smooth handovers from the testing room to the sales floor
- Support and coordinate optometrist team members throughout the day
- Proactively identify challenges and confidently challenge colleagues to deliver the best possible customer experience
- Balance clinical coordination and customer-facing activity in a fast-paced environment
This role carries additional responsibility beyond a Retail Assistant, making it an excellent development opportunity for those looking to grow within optical retail.
What You’ll Get
- Free eyewear annually with immediate eligibility
- Monthly bonus potential up to £180
- 33 days holiday, with buy/sell options
- Family & friends discounts plus free eye tests
- Employee wellbeing support
- Opportunities to make a global impact through the OneSight Foundation
- Structured development and progression opportunities within Vision Express
What We’re Looking For
- Highly organised with strong attention to detail
- Confident, friendly and professional with excellent people skills
- Emotionally intelligent and comfortable managing multiple priorities
- Able to challenge and influence colleagues positively when needed
- A calm, proactive communicator who keeps the customer at the centre of every decision
Experience in optical retail or a customer‑focused environment is beneficial, but your mindset, confidence and ability to coordinate people and processes are what matter most.
Why Vision Express
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Optometrist Coordinator in Radstock employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optometrist Coordinator in Radstock
✨Tip Number 1
Get to know the company inside out! Research Vision Express and its values, especially their focus on customer service and innovation. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of scenarios where you can demonstrate your friendly and professional approach. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Be ready to showcase your organisational skills! Prepare examples of how you've managed multiple priorities in the past. This will help you stand out as someone who can handle the fast-paced environment at Vision Express.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Vision Express family.
We think you need these skills to ace Optometrist Coordinator in Radstock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Optometrist Coordinator role. Highlight any customer service experience and organisational skills, as these are key for us at Vision Express.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re excited about joining our team. Mention how you can contribute to delivering an exceptional customer experience.
Showcase Your People Skills: In your application, emphasise your ability to communicate effectively and work well with others. We value emotional intelligence and the ability to manage multiple priorities, so let us know how you excel in these areas!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Vision Express
✨Know the Company Inside Out
Before your interview, take some time to research Vision Express and its parent company, EssilorLuxottica. Understand their values, mission, and the brands they work with. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As an Optometrist Coordinator, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've successfully managed customer interactions or resolved conflicts. Highlight your friendly and professional approach to ensure you come across as the perfect fit for the team.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage multiple priorities and keep things running smoothly. You could share a specific instance where you coordinated schedules or handled a busy environment effectively, showcasing your attention to detail.
✨Prepare Questions to Challenge Colleagues
Since the job involves positively challenging colleagues, think of insightful questions that demonstrate your proactive mindset. Ask about team dynamics or how they handle challenges in customer service. This shows you're not just looking to fit in but are eager to contribute to improving the customer experience.