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- Tasks: Lead a dynamic team, manage store operations, and ensure top-notch customer service.
- Company: Join Vision Express, a leader in eyewear with over 550 stores across the UK and Ireland.
- Benefits: Enjoy competitive pay, flexible hours, health cover, and generous annual leave.
- Why this job: Make a real difference by helping customers 'See More and Be More' every day.
- Qualifications: Strong leadership skills and a passion for retail and customer service.
- Other info: Flexible working options available to fit your lifestyle and commitments.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Manager at Vision Express, you are responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You will also handle administrative tasks such as scheduling, inventory management, and financial reporting.
You will manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You are responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
We are open to discussing flexible options with you further. We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we are sure we will have the perfect solution for you!
Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth.
- Support your colleagues in store with your strong leadership and management skills.
- Great communication and rapport building to translate professional terminology into language understanding to patients.
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management.
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'.
Benefits include:
- Sales and performance-based bonus.
- Competitive pension scheme.
- Private medical cover for you and your family.
- Life Assurance - 4 x your basic annual salary.
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
- Discounts throughout the year for your friends and family.
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between.
- 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday.
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan.
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels.
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme.
Shop and Retail Manager in Preston employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop and Retail Manager in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Vision Express or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching Vision Express and its values. Understand their mission of helping customers 'See More and Be More' and think about how your experience aligns with that. Show them you’re not just another candidate!
✨Tip Number 3
Practice your leadership skills! Since the role involves managing a team, be ready to discuss your approach to motivating and training colleagues. Share specific examples of how you've created a positive work environment in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Vision Express family and ready to contribute to our mission.
We think you need these skills to ace Shop and Retail Manager in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Shop and Retail Manager role. Highlight your leadership abilities, customer service experience, and any relevant retail management achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how you can help our customers 'See More and Be More'. Keep it engaging and personal – we want to get to know the real you!
Showcase Your Team Spirit: Since teamwork is key in our stores, share examples of how you've successfully collaborated with colleagues in the past. Whether it's training new staff or driving sales together, let us see your team spirit in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, plus you’ll be one step closer to joining our Vision Express family!
How to prepare for a job interview at Vision Express
✨Know Your Store Inside Out
Before the interview, make sure you research Vision Express thoroughly. Understand their mission, values, and the products they offer. Familiarise yourself with their customer service approach and think about how you can contribute to helping customers 'See More and Be More'.
✨Showcase Your Leadership Skills
As a Shop and Retail Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, handled challenging situations, and fostered a positive work environment. Highlight your experience in training and coaching colleagues.
✨Prepare for Sales Performance Questions
Expect questions related to sales targets and performance analysis. Be ready to discuss how you've previously monitored sales data, identified areas for improvement, and motivated your team to exceed targets. Use specific metrics or achievements to back up your claims.
✨Practice Communication Scenarios
Effective communication is key in this role. Think of scenarios where you've had to translate complex information into understandable terms for customers or team members. Practising these scenarios will help you convey your ability to build rapport and ensure excellent customer service.