Optical Retail Specialist: Frame Fittings & Customer Care in Penrith
Optical Retail Specialist: Frame Fittings & Customer Care

Optical Retail Specialist: Frame Fittings & Customer Care in Penrith

Penrith Full-Time 24000 - 30000 £ / year (est.) No home office possible
Vision Express

At a Glance

  • Tasks: Deliver exceptional customer service and assist with eyewear fittings and repairs.
  • Company: Join Vision Express, a leading optical retailer with renowned brands.
  • Benefits: Earn up to £520 in bonuses, enjoy 33 days holiday, and employee discounts.
  • Other info: Great career development opportunities await you!
  • Why this job: Be part of a dynamic team and see your future clearly in the optical industry.
  • Qualifications: Passion for customer care and a keen eye for detail.

The predicted salary is between 24000 - 30000 £ per year.

Vision Express is seeking a Retail Optical Assistant in Penrith to deliver exceptional customer service while assisting with eyewear fittings and repairs. As part of a leading optical retailer, you will have the opportunity to work with renowned brands like Ray-Ban and Oakley.

The position offers up to £520 monthly in bonuses based on performance, alongside benefits such as 33 days holiday, employee discounts, and career development opportunities. Join us and see your future clearly.

Optical Retail Specialist: Frame Fittings & Customer Care in Penrith employer: Vision Express

Vision Express is an excellent employer that prioritises employee well-being and growth, offering a vibrant work culture in Penrith. With competitive bonuses, generous holiday allowances, and opportunities for career advancement, you will thrive in an environment that values exceptional customer service and teamwork while working with prestigious eyewear brands.
Vision Express

Contact Detail:

Vision Express Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Optical Retail Specialist: Frame Fittings & Customer Care in Penrith

✨Tip Number 1

Get to know the brands! Familiarise yourself with Ray-Ban and Oakley products. When you walk into that interview, show your passion for eyewear and how you can help customers find their perfect fit.

✨Tip Number 2

Practice your customer service skills. Think about scenarios where you’ve gone above and beyond for a customer. We want to hear those stories that showcase your ability to deliver exceptional service!

✨Tip Number 3

Dress the part! When you’re heading to the interview, wear something smart that reflects the professional image of Vision Express. First impressions matter, and we want you to shine!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to see your future clearly with us.

We think you need these skills to ace Optical Retail Specialist: Frame Fittings & Customer Care in Penrith

Customer Service
Eyewear Fitting
Repair Skills
Brand Knowledge
Performance Management
Attention to Detail
Communication Skills
Sales Skills
Teamwork
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to ensure someone leaves happy. We want to see that you genuinely care about providing exceptional service!

Highlight Relevant Experience: Make sure to mention any previous roles or experiences related to retail or optical services. If you've worked with eyewear fittings or repairs before, shout about it! We’re looking for candidates who can hit the ground running.

Be Authentic and Personal: Don’t be afraid to let your personality shine through in your application. We appreciate authenticity, so share a bit about yourself and why you want to join Vision Express. It helps us get to know you better!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Vision Express

✨Know Your Brands

Familiarise yourself with the eyewear brands mentioned in the job description, like Ray-Ban and Oakley. Being able to discuss their styles, features, and what makes them popular will show your passion for the role and impress the interviewers.

✨Customer Service Scenarios

Prepare for questions about customer service by thinking of specific examples from your past experiences. Consider how you handled difficult customers or provided exceptional service, as this role heavily focuses on customer care.

✨Practice Frame Fitting Techniques

If you have any experience with frame fittings or repairs, be ready to talk about it. If not, do a bit of research on common fitting techniques and terminology. Showing that you’re proactive about learning can set you apart.

✨Highlight Your Team Spirit

This position is part of a team, so be prepared to discuss how you work well with others. Share examples of teamwork and collaboration, as Vision Express values a supportive work environment.

Optical Retail Specialist: Frame Fittings & Customer Care in Penrith
Vision Express
Location: Penrith

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>