At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: £350 towards eyewear, 33 days holiday, family discounts, and wellbeing support.
- Other info: Opportunities for growth in a dynamic retail environment.
- Why this job: Make a difference in eye care while earning bonuses and developing your career.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You'll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You'll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
- Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus - with uncapped potential for high performers.
What We're Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Locations
Retail Optical Assistant in Oxted, Surrey employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer that values personal growth and innovation in the eye care sector. Our supportive work culture fosters teamwork and encourages employees to excel, with generous benefits including a £350 allowance for eyewear, 33 days of holiday, and opportunities for performance-based bonuses. Join us in a vibrant retail environment where your contributions make a real difference in customers' lives while working with leading brands and cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Optical Assistant in Oxted, Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve delivered great service. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your passion for eyewear! Whether it’s talking about your favourite brands or trends, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the products you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Optical Assistant in Oxted, Surrey
Some tips for your application 🫡
Show Your Passion for Eyewear:When you're writing your application, let your love for eyewear shine through! Talk about your favourite brands or styles and how they inspire you. We want to see that you're genuinely excited about the role and the products you'll be working with.
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re all about delivering personalised service, so share examples of how you've gone above and beyond for customers in the past. This will show us that you understand what it takes to make a great impression!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Vision Express and what we stand for.
How to prepare for a job interview at Vision Express
✨Know Your Eyewear Brands
Familiarise yourself with the brands Vision Express works with, like Ray-Ban and Prada. Being able to discuss these brands and their unique features will show your passion for eyewear and impress your interviewers.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to provide personalised customer service or product advice. Think about how you would handle different customer needs and practice your responses to demonstrate your strong communication skills.
✨Show Off Your Tech Savvy
Since the role involves using optical technology, be ready to discuss any experience you have with digital tools. If you’ve used similar tech before, share those experiences to highlight your comfort level and adaptability.
✨Emphasise Team Spirit
Vision Express values a positive team player attitude. Be prepared to share examples of how you've worked well in a team, supported colleagues, or contributed to a positive work environment. This will showcase your can-do attitude and fit within their culture.
