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- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, 33 days holiday, employee wellbeing support, and monthly bonuses.
- Why this job: Make a difference in eyecare while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and a positive attitude.
- Other info: Opportunities for career growth in a leading optical retailer.
The predicted salary is between 24000 - 36000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options (pro rata)
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73‑£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Location: Oswestry, England, United Kingdom.
Retail Optical Assistant in Oswestry employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant in Oswestry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and their products. This will help you show genuine interest and make it easier to connect with the interviewer.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers about eyewear. Role-playing these situations can boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your passion for eyewear! Whether it's discussing your favourite brands or trends, let your enthusiasm come through. This will demonstrate that you're not just looking for any job, but that you genuinely care about the industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Retail Optical Assistant in Oswestry
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let us see your enthusiasm for eyewear and style. Mention any personal experiences or interests that relate to the optical world, as this will help you stand out!
Highlight Customer Service Skills: We’re all about delivering top-notch customer service, so make sure to showcase your experience in this area. Share specific examples of how you've engaged with customers and provided personalised advice.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your skills and experiences. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Vision Express family!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and impress your interviewers.
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of examples from your past experiences. Consider how you would handle different situations, such as a customer unhappy with their purchase or needing help with fittings.
✨Show Your Team Spirit
Vision Express values teamwork, so be ready to share examples of how you've worked well in a team. Highlight your positive attitude and willingness to support colleagues, which will demonstrate that you're a great fit for their culture.
✨Ask Smart Questions
At the end of the interview, ask insightful questions about the role or the company. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Think about asking about training opportunities or how success is measured in the role.