Optical Retail Specialist: Frame Fittings & Customer Care in Orpington

Optical Retail Specialist: Frame Fittings & Customer Care in Orpington

Orpington Full-Time 20000 - 25000 € / year (est.) No home office possible
Vision Express

At a Glance

  • Tasks: Assist customers with eyewear choices and support eye tests using advanced tech.
  • Company: Join Vision Express, a leader in optical retail under EssilorLuxottica.
  • Benefits: Enjoy £350 towards frames, family discounts, and bonus opportunities.
  • Other info: Great potential for professional growth and earnings based on performance.
  • Why this job: Combine your passion for eyewear with exceptional customer service in a dynamic environment.
  • Qualifications: A love for eyewear and strong customer service skills are essential.

The predicted salary is between 20000 - 25000 € per year.

Vision Express in Orpington is seeking a Retail Optical Assistant who is passionate about eyewear and customer service. This role involves delivering tailored advice, supporting eye tests using advanced technology, and ensuring smooth store operations.

Employees can benefit from £350 towards frames, family discounts, and opportunities for bonuses. Join a leader in optical retail as part of EssilorLuxottica, where your performance drives professional growth and earnings potential.

Optical Retail Specialist: Frame Fittings & Customer Care in Orpington employer: Vision Express

At Vision Express in Orpington, we pride ourselves on being an exceptional employer that values passion for eyewear and outstanding customer service. Our supportive work culture fosters professional growth with opportunities for bonuses and generous benefits, including £350 towards frames and family discounts, making it a rewarding place to build your career in optical retail.

Vision Express

Contact Detail:

Vision Express Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Optical Retail Specialist: Frame Fittings & Customer Care in Orpington

Tip Number 1

Get to know the company! Research Vision Express and EssilorLuxottica to understand their values and what they look for in a Retail Optical Assistant. This will help you tailor your approach during interviews and show that you're genuinely interested.

Tip Number 2

Practice your customer service skills! Since this role is all about delivering tailored advice and supporting customers, think of examples from your past experiences where you've gone above and beyond for someone. We want to hear those stories!

Tip Number 3

Dress the part! When you go for your interview, make sure you’re looking sharp and professional. It shows that you take the opportunity seriously and are ready to represent the brand well.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the team at Vision Express. Don’t miss out on those family discounts and bonuses!

We think you need these skills to ace Optical Retail Specialist: Frame Fittings & Customer Care in Orpington

Customer Service
Eyewear Knowledge
Tailored Advice
Support for Eye Tests
Advanced Technology Proficiency
Store Operations Management
Sales Skills

Some tips for your application 🫡

Show Your Passion for Eyewear:When writing your application, let your love for eyewear shine through! Share any personal experiences or stories that highlight your enthusiasm for helping customers find the perfect frames.

Tailor Your Advice:Make sure to mention how you can deliver tailored advice to customers. Use examples from your past experiences where you’ve successfully assisted customers in making informed choices.

Highlight Customer Service Skills:Customer care is key in this role, so don’t forget to showcase your customer service skills. Talk about how you’ve gone above and beyond to ensure a great experience for customers in previous jobs.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Vision Express

Know Your Eyewear

Brush up on the latest trends in eyewear and be ready to discuss different frame styles and lens options. Showing genuine passion for eyewear will impress your interviewers and demonstrate that you’re a great fit for the role.

Customer Care Scenarios

Prepare for questions about customer service by thinking of specific examples where you've gone above and beyond for a customer. This will showcase your ability to deliver tailored advice and support, which is crucial for the Optical Retail Specialist position.

Familiarise with Technology

Since the role involves supporting eye tests using advanced technology, make sure you understand the basics of optical equipment. Being able to discuss how you would assist in this area will show your readiness to contribute to smooth store operations.

Highlight Team Spirit

EssilorLuxottica values teamwork, so be prepared to talk about your experiences working in a team environment. Share how you’ve collaborated with others to achieve goals, as this will align with their focus on professional growth and performance.