At a Glance
- Tasks: Deliver standout service and guide customers through their optical journey with precision.
- Company: Join the iconic Ray-Ban brand known for legendary design and style.
- Benefits: Receive training, development opportunities, and a chance to grow within a dynamic team.
- Other info: Be part of a supportive team that values inclusivity and personal growth.
- Why this job: Make a real impact by helping customers feel confident in their vision and style.
- Qualifications: Detail-oriented, customer-focused, and eager to learn about optical products.
The predicted salary is between 20000 - 25000 £ per year.
Ray‑Ban is built on legendary design, real attitude, and the belief that style is a statement. In store, that comes to life through you: how you guide customers, deliver precision, and make every interaction feel effortless. We’re looking for an Optical Assistant who’s detail‑focused, customer obsessed, and ready to represent a brand that never follows the crowd.
What you’ll do (and do brilliantly):
- Welcome customers with energy, ask the right questions, and make every interaction feel personal and premium.
- Support customers through their optical journey, from initial enquiry to final fit, with accuracy, care and confidence.
- Ensure prescriptions are handled correctly, frames are fitted perfectly, and every detail meets the highest standard.
- Use strong product knowledge to guide customers to the right optical solutions, balancing style, comfort and function.
- Work closely with the wider team to keep the store flowing, especially in busy moments.
- Maintain high operational and compliance standards, ensuring everything is done properly, every time.
- Stay adaptable, positive and open to new tools, processes and product launches.
- Take ownership of your development, building your expertise and raising your own bar.
You’ll fit right in if you:
- Love helping people feel confident in their vision and their style.
- Take pride in accuracy and getting the details right.
- Are curious about optical, product and how to create the best outcomes for customers.
- Bring confidence without ego, and care without compromise.
- Value inclusivity and create a welcoming space for everyone.
Because how we engage, support and empower people shapes the brand at every touchpoint, and in store, you are that touchpoint. You’ll be backed with learning, development, and brand experience that helps you grow and helps you deliver at your best.
Optical Assistant employer: Vision Express
Vision Express is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong emphasis on teamwork and patient care, optometrists at our Wrexham store enjoy generous benefits such as free parking, 33 days of annual leave, and private medical cover, all within a supportive work culture that fosters development and job satisfaction.
