At a Glance
- Tasks: Support the Store Manager in daily operations and lead a dynamic team.
- Company: Join Vision Express, a leading eyewear retailer with a strong community focus.
- Benefits: Enjoy free eyewear, monthly bonuses, generous leave, and wellbeing support.
- Other info: Opportunities for career growth in a supportive and ambitious environment.
- Why this job: Step into a leadership role and make a real impact on customer experience.
- Qualifications: Optics or retail experience preferred; strong leadership and sales skills are essential.
The predicted salary is between 30000 - 40000 € per year.
As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This includes managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll be a strong, visible presence on the shop floor, leading from the front and adapting to the needs of the store.
A key part of your role will be to drive conversion of our eyecare plan and grow wearables sales, coaching and motivating the team to maximise every customer interaction and deliver commercial results. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets its business objectives while maintaining a strong focus on customer experience.
This is a great opportunity for someone, preferably with optics experience who is ready to step up into a store leadership role and develop their career within an ambitious environment. All our colleagues play a key part in our mission of helping our customers to 'Step Out in Confidence' by providing tailored and effective eye care and eyewear solutions, helping customers maximise their visual potential and enhance their lifestyle.
Benefits- Free eyewear annually with immediate eligibility
- Monthly bonus potential up to £350 plus uncapped commission
- Family and friends discount of up to 75% with free eye tests
- 33 days annual leave with the opportunity to buy or sell holiday
- Employee Assistance Program offering confidential support for your wellbeing
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Optics or retail experience preferred, with a desire to step into leadership
- Highly adaptable, with the ability to thrive in a fast-paced environment
- Strong presence on the shop floor, leading by example
- Proven ability to drive sales and improve conversion, particularly within eyecare plans and wearables
- Being customer-obsessed and delivering exceptional service
- Influencing and motivating others with a positive attitude
- Active listening and showing empathy towards customer and colleague needs
- Staying calm, supportive, and solution-focused in challenging moments
- Working collaboratively to achieve store targets
- Bringing positive energy and representing the brand with confidence
At Vision Express, you'll be part of something bigger. With over 550 stores across the UK and Ireland, you'll have opportunities to share knowledge, develop new skills, and progress into store management and beyond. We believe our differences make us stronger.
Assistant Store Manager in Olney employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As an Assistant Store Manager, you'll enjoy benefits such as free eyewear, generous annual leave, and a supportive Employee Assistance Program, all while working in a dynamic environment that encourages personal growth and career advancement. Join us in our mission to help customers 'Step Out in Confidence' and be part of a team that values your contributions and empowers you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Olney
✨Tip Number 1
Get to know the store inside out! Spend some time in the shop, observe how things run, and understand the team dynamics. This will help you speak confidently about your experience and ideas during interviews.
✨Tip Number 2
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. We want to see how you can bring that same energy to Vision Express and help us deliver exceptional service.
✨Tip Number 3
Be ready to talk numbers! Brush up on your sales achievements and be prepared to discuss how you've driven sales in previous roles. We love candidates who can demonstrate their impact on business results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Vision Express!
We think you need these skills to ace Assistant Store Manager in Olney
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a good look at the job description. We want to see that you understand what the role involves and how your skills fit in. Highlight any relevant experience you have that matches the key responsibilities.
Showcase Your Customer Service Skills:Since this role is all about delivering exceptional customer service, make sure to include examples of how you've gone above and beyond for customers in your previous roles. We love to see candidates who are genuinely customer-obsessed!
Be Yourself:Let your personality shine through in your application! We’re looking for someone who can bring positive energy to our team. Don’t be afraid to show us your passion for retail and leadership in your writing.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vision Express
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Store Manager at Vision Express. Familiarise yourself with their focus on customer service, sales targets, and team management. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in leading a team or driving sales. Think of specific examples where you've motivated others or improved performance. This is your chance to show how you can lead from the front and adapt to the needs of the store.
✨Emphasise Customer Experience
Vision Express values a customer-obsessed approach, so be ready to share how you've delivered exceptional service in the past. Highlight any experiences where you’ve gone above and beyond to meet customer needs, especially in retail or optics.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with thoughtful questions about the store's culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
