At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: £350 towards frames, 33 days holiday, family discounts, and employee wellbeing support.
- Other info: Earn monthly bonuses and enjoy uncapped potential for high performers.
- Why this job: Grow your career in eye care while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and customer service.
The predicted salary is between 20000 - 25000 £ per year.
Key Qualities
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus - with uncapped potential for high performers. Your performance matters - and it pays off.
Optical Assistant: Frame Fittings, Eye Care Tech & Bonus in Northampton employer: Vision Express
At Vision Express, we pride ourselves on being a leading optical retailer that not only values innovation and customer service but also invests in the growth and development of our employees. With a vibrant work culture that encourages teamwork and a passion for eyewear, our Optical Assistants enjoy competitive benefits including generous holiday allowances, bonuses, and opportunities to make a meaningful impact through initiatives like the OneSight Foundation. Join us in a dynamic environment where your contributions are recognised and rewarded, all while working with prestigious brands in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant: Frame Fittings, Eye Care Tech & Bonus in Northampton
✨Tip Number 1
Get to know the company! Research Vision Express and its values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about eyewear and customer service.
✨Tip Number 2
Practice your communication skills. As an Optical Assistant, you’ll need to engage with customers confidently. Role-play with a friend or family member to get comfortable recommending products and listening to customer needs.
✨Tip Number 3
Show off your passion for eyewear! Bring in examples of styles you love or trends you’ve noticed. This will help us see your enthusiasm and how you can contribute to our team’s vibe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Vision Express family.
We think you need these skills to ace Optical Assistant: Frame Fittings, Eye Care Tech & Bonus in Northampton
Some tips for your application 🫡
Show Your Passion for Eyewear:When you're writing your application, let your love for eyewear shine through! Talk about your favourite styles and how you keep up with the latest trends. We want to see that you're genuinely excited about helping customers find the perfect frames.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer service. Share examples of how you've engaged with customers in the past and how you’ve gone the extra mile to meet their needs. We’re all about delivering personalised service, so show us you can do just that!
Be Confident and Clear:Your written application should reflect your strong communication skills. Keep it clear and concise, and don’t be afraid to show a bit of personality! We appreciate a confident tone that shows you understand what we’re looking for in an Optical Assistant.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about Vision Express and what we stand for!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Brush up on the latest trends in eyewear and be ready to discuss your favourite brands. Show your passion for style and how you can recommend products that suit different customer needs.
✨Practice Customer Engagement
Prepare for role-play scenarios where you engage with customers. Think about how you would listen to their needs and provide personalised advice, showcasing your strong communication skills.
✨Familiarise Yourself with Optical Tech
Get to grips with the digital tools and optical technology mentioned in the job description. Being able to discuss how you would support pre-screening eye tests will demonstrate your readiness for the role.
✨Show Your Team Spirit
Be ready to share examples of how you've worked as part of a team in the past. Highlight your can-do attitude and how you contribute positively to a team environment, which is crucial in a retail setting.
