At a Glance
- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join Vision Express, part of the EssilorLuxottica family, with over 550 stores across the UK and Ireland.
- Benefits: Enjoy competitive salary, sales bonuses, private medical cover, and 33 days annual leave.
- Other info: Flexible working hours and opportunities for career growth in a dynamic retail environment.
- Why this job: Make a real impact by helping customers 'See More and Be More' with tailored eyecare solutions.
- Qualifications: Strong leadership skills, great communication, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Manager at Vision Express, you are responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You will also handle administrative tasks such as scheduling, inventory management, and financial reporting. You will manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues.
You are responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we would love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth.
- Support your colleagues in store with your strong leadership and management skills.
- Great communication and rapport building to translate professional terminology into language understanding to patients.
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations.
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management.
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- Confidence, passion, drive and enthusiasm.
- Support with the instore recruitment process.
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'.
Anything else you should know?
- Sales and performance-based bonus.
- Targeted incentives.
- Competitive pension scheme.
- Private medical cover for you and your family.
- Life Assurance - 4 x your basic annual salary.
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
- Discounts throughout the year for your friends and family.
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between.
- 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday.
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan.
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels.
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme.
- And so much more!
Locations
Store Manager in Norfolk, Norwich employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. Our supportive work culture fosters growth through comprehensive training and development opportunities, while our competitive benefits package, including private medical cover and generous annual leave, ensures a rewarding experience for all team members. Join us in a vibrant retail environment where you can make a meaningful impact on customers' lives by helping them 'See More and Be More'.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Norfolk, Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Vision Express or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching Vision Express and its values. Understand their mission of helping customers 'See More and Be More' and think about how your experience aligns with that. This will show you're genuinely interested!
✨Tip Number 3
Practice your leadership skills! As a Store Manager, you'll need to demonstrate strong management abilities. Role-play common scenarios you might face in-store, like handling customer complaints or motivating your team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Vision Express family right from the start.
We think you need these skills to ace Store Manager in Norfolk, Norwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Store Manager role. Highlight your leadership skills, customer service experience, and any relevant achievements that align with our mission at Vision Express.
Show Your Passion:Let your enthusiasm shine through in your application! We want to see your passion for eyewear and helping customers 'See More and Be More'. Share any personal experiences that connect you to our vision.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Vision Express
✨Know Your Store Inside Out
Before your interview, make sure you’re familiar with Vision Express and its values. Understand their mission of helping customers 'See More and Be More'. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and rapport-building skills. Think about specific situations where you motivated your team or resolved conflicts.
✨Prepare for Sales Performance Questions
Expect questions about sales targets and performance analysis. Brush up on how you’ve previously monitored sales data and implemented strategies for improvement. Be ready to discuss how you can drive business growth at Vision Express.
✨Discuss Flexibility Openly
Since Vision Express is open to discussing flexible working options, think about what your ideal working week looks like. Be honest about your preferences and how they can align with the store's needs, showing that you're adaptable and willing to collaborate.
