Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in a high-profile store, ensuring exceptional customer service and collaboration.
- Company: Join Vision Express, a leading optical retailer with a focus on diversity and inclusion.
- Benefits: Enjoy free eyewear, monthly bonuses, generous leave, and wellbeing support.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service excellence.
- Other info: Opportunities for career progression and personal development in a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
Join Vision Express on Kings Road as a store manager and take ownership of one of our most established and high profile locations. This is a fantastic opportunity for a confident, customer obsessed store manager with a big personality to lead a complex, high performing store serving an affluent and discerning customer base. This Kings Road store spans two floors with four fully equipped testing rooms, supported by three resident optometrists, a pre registration optometrist, and eight highly trained optical assistants.
As store manager, you’ll lead a talented clinical and retail team, ensuring exceptional service, seamless collaboration, and a premium customer experience every time. You’ll be hands on, visible, and adaptable – setting the tone on the shop floor, coaching colleagues in the moment, and responding confidently to the high expectations of our customers. This role is ideal for an experienced store manager or a strong leader ready to step into a high‑end retail environment. If you thrive in fast‑paced settings, love developing people, and are passionate about delivering exceptional eye care and service, this store manager role could be your perfect next step.
Key responsibilities- Lead, inspire and develop a multidisciplinary team across retail and clinical functions
- Create a culture of adaptability and excellence to meet the needs of an affluent customer base
- Drive commercial performance while maintaining the highest standards of customer care
- Ensure effective rota planning and resource management across two busy floors
- Coach and support optometrists, pre‑regs and optical assistants to reach their full potential
- Be a visible leader on the shop floor, role‑modeling outstanding service
- Uphold and champion the Vision Express brand and values
- Free eyewear annually with immediate eligibility
- Monthly bonus potential up to £1,030
- Family and friends discount up to 75%, plus free eye tests
- 33 days annual leave, with the option to buy or sell holiday
- Employee Assistance Programme offering confidential wellbeing support
- Opportunities to support the OneSight EssilorLuxottica Foundation
- Proven experience as a store manager or senior retail leader
- Creating and delivering store improvement plans
- Managing resources to meet demand and maximise sales
- Solving complex problems for colleagues and customers
- Remaining delivery focused during high‑pressure or changing situations
- Being truly customer obsessed and passionate about service excellence
- Demonstrating emotional intelligence when supporting colleagues or customers
- Recruiting, developing and retaining high performing teams in partnership with HR
- Leading with positivity, confidence and influence
Working at Vision Express means being part of something bigger. With over 550 stores across the UK and Ireland, we offer genuine career progression, strong support networks, and the opportunity to develop as a store manager in a business that invests in its people. We believe our differences make us stronger. Diversity, inclusion, and mutual trust sit at the heart of our culture – enabling our colleagues to perform at their best and deliver exceptional results for our customers.
Store Manager in Newcastle upon Tyne employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research Vision Express, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a tricky problem. Being able to share these experiences will help you stand out as a confident and capable candidate.
✨Tip Number 3
Be visible and engaging during the interview. Show your personality and let your enthusiasm shine through. Remember, they’re looking for someone who can inspire and lead a team, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Vision Express family. Let’s get you that store manager role!
We think you need these skills to ace Store Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the confident, customer-obsessed leader you are. Use a friendly tone and share your passion for delivering exceptional service.
Tailor Your Experience: Make sure to highlight your relevant experience as a store manager or senior retail leader. We’re looking for someone who can create a culture of excellence, so share specific examples of how you've done this in the past.
Be Specific About Your Skills: Don’t just list your skills; show us how you’ve used them! Whether it’s managing resources or coaching your team, give us concrete examples that demonstrate your ability to thrive in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vision Express
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Vision Express and its Kings Road location. Understand their values, customer base, and the services they offer. This will help you demonstrate your genuine interest and show that you’re ready to lead a high-performing team.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you inspire and develop teams. Share specific examples of how you've coached colleagues in the past, especially in high-pressure situations. This will highlight your ability to create a culture of excellence and adaptability.
✨Emphasise Customer Obsession
Since the role requires a strong focus on customer service, come armed with examples of how you’ve gone above and beyond for customers in previous roles. Discuss how you would maintain high standards of care and ensure a premium experience for the affluent clientele at Vision Express.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage resources effectively. Think about past challenges you’ve faced as a store manager and how you resolved them. This will showcase your capability to thrive in fast-paced environments.
