Optical Retail Specialist: Frame Fittings & Customer Care in Newbury
Optical Retail Specialist: Frame Fittings & Customer Care

Optical Retail Specialist: Frame Fittings & Customer Care in Newbury

Newbury Full-Time 20000 - 25000 £ / year (est.) No home office possible
Vision Express

At a Glance

  • Tasks: Engage with customers and provide personalised eyewear advice and fittings.
  • Company: Join Vision Express, a leading optical retailer under EssilorLuxottica.
  • Benefits: Enjoy bonuses, discounts, holiday options, and well-being support.
  • Other info: Full-time roles available with opportunities for growth and development.
  • Why this job: Upgrade your career in eye care while making a difference for customers.
  • Qualifications: Customer service skills and a passion for eyewear are essential.

The predicted salary is between 20000 - 25000 £ per year.

Vision Express is seeking a Retail Optical Assistant in Newbury. This role offers the chance to engage with customers while providing personalized eyewear advice and assistance with fittings.

Full-time positions offer bonuses based on performance, and employees receive benefits such as discounts, holiday options, and support for well-being.

Join a leading optical retailer and upgrade your career in eye care with Vision Express, part of the renowned EssilorLuxottica group.

Optical Retail Specialist: Frame Fittings & Customer Care in Newbury employer: Vision Express

Vision Express is an exceptional employer that prioritises employee well-being and career development, offering a vibrant work culture in Newbury. With competitive bonuses, generous discounts, and a strong focus on personal growth within the eye care industry, employees are empowered to thrive while making a meaningful impact on customer experiences.
Vision Express

Contact Detail:

Vision Express Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Optical Retail Specialist: Frame Fittings & Customer Care in Newbury

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Vision Express and their values. This will help you connect with the team and show that you're genuinely interested in being part of their optical family.

✨Tip Number 2

Practice your customer care skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your chat!

✨Tip Number 3

Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are ready to represent Vision Express in style.

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on the Vision Express site. It’s the best way to ensure your application gets noticed and puts you one step closer to joining the team.

We think you need these skills to ace Optical Retail Specialist: Frame Fittings & Customer Care in Newbury

Customer Service Skills
Personalised Eyewear Advice
Frame Fitting Skills
Communication Skills
Sales Skills
Attention to Detail
Teamwork
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion for Eyewear: When writing your application, let your enthusiasm for eyewear and customer care shine through. We want to see how much you love helping people find the perfect frames!

Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in retail or customer service. We appreciate when applicants take the time to align their skills with what we’re looking for at Vision Express.

Be Personable in Your Cover Letter: Your cover letter is a chance to show us your personality! Share a bit about yourself and why you’re excited about the role. We love seeing genuine interest and a friendly tone.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Optical Retail Specialist position.

How to prepare for a job interview at Vision Express

✨Know Your Eyewear

Familiarise yourself with different types of frames and lenses. Being able to discuss the latest trends or specific features will show your passion for eyewear and help you connect with customers during the interview.

✨Customer Care Scenarios

Prepare for role-play scenarios where you might need to handle customer queries or complaints. Think about how you would provide personalised advice and ensure customer satisfaction, as this is key in the Optical Retail Specialist role.

✨Showcase Your Communication Skills

Practice articulating your thoughts clearly and confidently. Since the job involves engaging with customers, demonstrating strong communication skills will be crucial. Consider mock interviews with friends to refine your approach.

✨Research Vision Express

Dive into the company’s values, mission, and recent news. Understanding Vision Express and its position within the EssilorLuxottica group will help you align your answers with their goals and show genuine interest in the role.

Optical Retail Specialist: Frame Fittings & Customer Care in Newbury
Vision Express
Location: Newbury

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>