At a Glance
- Tasks: Deliver personalised customer service and assist with eye care using the latest tech.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: £350 towards eyewear, 33 days holiday, discounts, and wellbeing support.
- Other info: Opportunities for career growth in a leading optical retailer.
- Why this job: Make a difference in eye care while earning bonuses for your performance.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant in Middlesbrough employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer that values your growth and wellbeing. With a vibrant work culture that encourages learning and development, you will have access to generous benefits including a substantial eyewear allowance, extensive holiday options, and performance-based bonuses. Join us in a dynamic environment where your contributions make a real difference in the world of eye care, all while working with renowned brands and cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Optical Assistant in Middlesbrough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've delivered great service. Be ready to share these during your chat!
✨Tip Number 3
Show off your passion for eyewear! Whether it's discussing your favourite brands or trends, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the products you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Optical Assistant in Middlesbrough
Some tips for your application 🫡
Show Your Passion for Eyewear:When writing your application, let your love for eyewear shine through! Mention any personal experiences or interests related to fashion and style that make you a great fit for the Retail Optical Assistant role.
Highlight Customer Service Skills:We want to see how you engage with customers! Share examples of your previous customer service experiences, focusing on how you’ve made a difference in someone’s day. This will show us you’re ready to deliver that confident personalised service we value.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining Vision Express!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the latest eyewear trends and brands like Ray-Ban and Prada. Being able to discuss these confidently will show your passion for the industry and impress your interviewers.
✨Customer Service Scenarios
Prepare for role-play scenarios where you might need to demonstrate your customer service skills. Think about how you would handle different customer needs and questions, as this is crucial for a Retail Optical Assistant.
✨Tech Savvy is Key
Brush up on your knowledge of optical technology and digital tools. Be ready to discuss how you can support pre-screening eye tests and use tech effectively in your role.
✨Show Your Team Spirit
Emphasise your ability to work well in a team. Share examples of past experiences where you collaborated successfully, as Vision Express values positive team players with a can-do attitude.
