At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: Enjoy free eyewear, 33 days holiday, discounts, and wellbeing support.
- Other info: Dynamic environment with opportunities for career growth and innovation.
- Why this job: Make a difference in eyecare while earning bonuses for your performance.
- Qualifications: Confident communicator with a passion for eyewear and digital tools.
The predicted salary is between 24000 - 30000 € per year.
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
We are Pioneers bringing heritage into the future. We’re deeply rooted in our legacy – proud of where we came from, yet always innovating and improving the rules of the eyewear and eyecare game. We never stop learning, nor would we want to. We see our search for innovative solutions as an ongoing journey, not a destination. We’re curious – keeping up with trends, gathering insight, and thinking about where we can go next.
We’re thrilled that you’re considering applying to work with us. As a first step, you’ll need to submit your online application via our careers site. That’s when we review your application against role requirements. Unsuccessful applications will be informed by email.
Know someone who’d be a great fit for this role? We’d love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone’s been waiting for.
Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant in Macclesfield employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions personal growth and innovation in the optical retail sector. With competitive benefits such as free eyewear, generous holiday allowances, and performance-based bonuses, our team members are empowered to thrive while making a meaningful impact in eyecare. Join us in a supportive environment where your passion for eyewear and customer service can flourish, all backed by the global expertise of EssilorLuxottica.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Optical Assistant in Macclesfield
✨Tip Number 1
Get to know the company inside out! Research Vision Express, their values, and the products they offer. This way, when you walk into that interview, you can show off your knowledge and passion for eyewear and customer service.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you’d engage with customers and recommend products, as this is key for the Retail Optical Assistant role.
✨Tip Number 3
Dress the part! Since you’re applying for a role in retail, make sure you look smart and presentable. Show that you understand the importance of style and professionalism in the eyewear industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Retail Optical Assistant in Macclesfield
Some tips for your application 🫡
Show Your Passion for Eyewear:When writing your application, let your love for eyewear and style shine through! We want to see how excited you are about helping customers find the perfect pair of glasses.
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for confident communicators who can engage with customers and understand their needs, so share examples that showcase your skills!
Be Yourself:Don’t be afraid to let your personality come through in your application. We value a positive team player with a can-do attitude, so show us who you are and why you’d be a great fit for our team!
Apply Through Our Website:Remember, the best way to apply is through our careers site. It’s super easy and ensures your application gets to the right place. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this role is all about delivering personalised service.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, communication, and problem-solving. For instance, be ready to explain how you would handle a difficult customer or work with a team to achieve sales targets.
✨Demonstrate Your Tech Savviness
Since the role involves using digital tools and optical technology, brush up on any relevant tech skills. Be prepared to discuss how comfortable you are with technology and how you can leverage it to enhance customer experiences.
