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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, 33 days holiday, discounts, and monthly bonuses.
- Why this job: Make a difference in eyecare while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and digital tools.
- Other info: Opportunities for career growth in a supportive team environment.
The predicted salary is between 24000 - 36000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalized customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
- Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant in Kirkcaldy employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant in Kirkcaldy
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your passion for eyewear! Whether it’s talking about your favourite brands or trends, let your enthusiasm shine through. This will help you stand out as someone who truly cares about the products you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Optical Assistant in Kirkcaldy
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let your love for eyewear shine through! Talk about your favourite brands or styles and how they inspire you. We want to see that you're genuinely excited about the products we offer.
Highlight Your Customer Service Skills: Make sure to mention any previous experience in customer service. Share specific examples of how you've gone above and beyond for customers. We value strong communicators who can connect with our clients and understand their needs.
Be Yourself!: Don’t be afraid to let your personality come through in your application. We’re looking for positive team players with a can-do attitude, so show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to recommend products or assist with fittings. Think about how you would handle different customer needs and questions, as this will demonstrate your strong communication skills and customer service focus.
✨Show Your Team Spirit
Vision Express values team players, so be ready to share examples of how you've worked well in a team before. Highlight your can-do attitude and how you contribute positively to group dynamics, as this will resonate with their company culture.
✨Embrace Digital Tools
Since the role involves using digital tools for pre-screening eye tests, brush up on any relevant technology or software. Showing that you're comfortable with tech will give you an edge and prove you're ready to support the store's operations smoothly.
