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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: Enjoy free eyewear, 33 days holiday, and employee wellbeing support.
- Why this job: Make a difference in eyecare while earning bonuses for your performance.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Opportunities for career growth in a dynamic retail environment.
The predicted salary is between 20000 - 30000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85‑£520/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant in Ipswich employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant in Ipswich
✨Tip Number 1
Get to know the company! Research Vision Express and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission and products.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with engaging customers. Remember, they want to see how you can confidently recommend products and make customers feel valued.
✨Tip Number 3
Dress the part! Since you’ll be working with premium eyewear, make sure your outfit reflects a stylish yet professional vibe. It shows you understand the brand and are ready to represent it well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Retail Optical Assistant in Ipswich
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let us see your enthusiasm for eyewear and style. Mention any personal experiences or interests that relate to the optical world, as this will help you stand out!
Highlight Customer Service Skills: We want to know how you engage with customers! Share examples of how you've provided excellent service in the past. This is key for a role where personalised customer interaction is crucial.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this role heavily relies on engaging with customers and recommending products.
✨Practice Your Communication
Since strong communication is key, practice explaining complex ideas simply. You might be asked to describe how to adjust frames or assist with fittings, so being clear and concise will demonstrate your ability to listen and understand customer needs.
✨Embrace the Team Spirit
Vision Express values team players, so be ready to discuss how you work well in a team. Share experiences where you collaborated with others to achieve a common goal, highlighting your positive attitude and can-do spirit.
