At a Glance
- Tasks: Support daily store operations and manage a dynamic team to deliver exceptional customer service.
- Company: Join Vision Express, a leading eyewear retailer with a focus on teamwork and customer care.
- Benefits: Enjoy free eyewear, monthly bonuses, generous leave, and discounts for family and friends.
- Other info: Flexible working hours to fit your lifestyle and excellent career growth opportunities.
- Why this job: Be part of a mission to help customers 'See More and Be More' while developing your career.
- Qualifications: Customer-focused attitude, problem-solving skills, and a passion for teamwork.
The predicted salary is between 30000 - 40000 € per year.
As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation.
You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Benefits- Free eyewear annually with immediate eligibility
- Monthly bonus potential up to £350 plus uncapped commission
- Family and friends discount of up to 75% with free eye tests
- 33 days annual leave with the opportunity to buy or sell holiday
- Employee Assistance Program offering confidential support for your wellbeing
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Solving complex problems for colleagues and customers
- Being customer obsessed and delivering exceptional service
- Influencing others with a positive attitude
- Active listening and showing empathy towards customer and colleague needs
- Staying calm and supportive in challenging moments
- Working as part of a team to achieve store targets
- Bringing positive energy and representing the brand with confidence
At Vision Express, you'll be part of something bigger. With over 550 stores across the UK and Ireland, you'll have opportunities to share knowledge, develop new skills, and elevate your career. We believe our differences make us stronger. Diversity, inclusion, and mutual trust are core to our culture, helping us reach our goals and deliver exceptional results together.
Assistant Store Manager (Hull) employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As an Assistant Store Manager in Hull, you'll enjoy flexible working options, generous benefits including free eyewear and a monthly bonus potential, and ample opportunities for personal and professional growth within our extensive network of over 550 stores. Join us in our mission to help customers 'See More and Be More' while thriving in a supportive environment that encourages teamwork and celebrates individual contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Hull)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Vision Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team management. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show your passion for eyewear and customer care during the interview. Share personal stories that highlight your experience in solving problems and delivering exceptional service – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re genuinely interested in joining the Vision Express team.
We think you need these skills to ace Assistant Store Manager (Hull)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills match the Assistant Store Manager role. We want to see how you can support our mission of helping customers 'See More and Be More'!
Showcase Your Customer Service Skills:Since being customer-obsessed is key for us, share specific examples of how you've delivered exceptional service in the past. This will help us see your potential in creating a positive shopping experience.
Be Honest About Your Availability:If you have specific preferences for your working hours, don’t hesitate to mention them! We’re open to discussing flexible options that suit your lifestyle, so let us know what works best for you.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and get the ball rolling on your journey with Vision Express!
How to prepare for a job interview at Vision Express
✨Know the Company Inside Out
Before your interview, take some time to research Vision Express. Understand their mission of helping customers 'See More and Be More' and how they achieve this through exceptional service. This knowledge will not only impress your interviewers but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, you'll need to demonstrate a strong customer obsession. Prepare examples from your past experiences where you've solved complex problems for customers or colleagues. Highlight your ability to stay calm and supportive in challenging situations, as this is crucial for the role.
✨Emphasise Teamwork and Leadership
Since you'll be managing a team, it's important to showcase your leadership skills. Think of instances where you've influenced others positively or worked collaboratively to achieve targets. Be ready to discuss how you can create a positive work environment that aligns with Vision Express's culture.
✨Be Open About Flexibility
Vision Express values flexibility in working hours, so don't hesitate to discuss your ideal working week during the interview. Whether you need hours that fit around personal commitments or prefer a compressed schedule, being upfront about your needs shows that you're proactive and willing to find a solution that works for both you and the company.
