Retail Optical Assistant in Hitchin

Retail Optical Assistant – Vision ExpressWhere customer service meets premium eyewear and medtech innovation.

Are you looking for a retail role in eyecare where you can grow, learn, and make a difference?

Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You\’ll Do

Deliver confident personalised customer service and product advice

Learn to adjust frames, assist with fittings, and carry out minor repairs

Support pre-screening eye tests using the latest optical technology

Keep the store running smoothly with admin and support tasks

What You\’ll Get

Free eyewear (up to £550 annually) from day one

33 days holiday with buy/sell options

Family & friends discounts + free eye tests

Employee wellbeing support

Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £73-£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.

What We\’re Looking For

Confident engaging with customers and recommending products

Passionate about eyewear, style, and comfortable with digital tools

Positive team player with a can-do attitude

Strong communicator who listens and understands customer needs

Why Vision Express?With over 590 stores across the UK, Ireland, and Jersey, we\’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail? Apply now and see your future clearly.

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