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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, a leading optical retailer backed by EssilorLuxottica.
- Benefits: Enjoy free eyewear, 33 days holiday, and employee wellbeing support.
- Why this job: Make a difference in eyecare while earning bonuses based on your performance.
- Qualifications: Confident communicator with a passion for eyewear and digital tools.
- Other info: Opportunities for career growth in a dynamic and innovative environment.
The predicted salary is between 24000 - 36000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options (pro rata)
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
We are Pioneers bringing heritage into the future. We’re deeply rooted in our legacy – proud of where we came from, yet always innovating and improving the rules of the eyewear and eyecare game. We never stop learning, nor would we want to. We see our search for innovative solutions as an ongoing journey, not a destination. We’re curious – keeping up with trends, gathering insight, and thinking about where we can go next.
We’re thrilled that you’re considering applying to work with us. As a first step, you’ll need to submit your online application via our careers site. That’s when we review your application against role requirements. Unsuccessful applications will be informed by email.
Know someone who’d be a great fit for this role? We’d love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone’s been waiting for.
Retail Optical Assistant in Guildford employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant in Guildford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you’re heading to the interview, wear something smart that reflects the style of Vision Express. It shows you understand the brand and are ready to represent it well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Retail Optical Assistant in Guildford
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let your love for eyewear shine through! Mention any experience you have with different brands or styles, and how you keep up with the latest trends. We want to see that you're genuinely excited about the products you'll be working with.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience in your application. Share specific examples of how you've engaged with customers in the past and provided personalised service. We value strong communicators who can connect with our customers!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Retail Optical Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our careers site! This is the best way for us to receive your details and review them against the role requirements. Plus, it shows you’re serious about joining our team at Vision Express!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Brush up on the latest eyewear trends and brands like Ray-Ban and Prada. Being knowledgeable about the products will not only impress your interviewers but also show your passion for the industry.
✨Customer Service Scenarios
Prepare for role-play scenarios where you might need to demonstrate your customer service skills. Think about how you would handle different customer needs and questions, as this is crucial for a Retail Optical Assistant.
✨Show Your Team Spirit
Vision Express values teamwork, so be ready to discuss examples of how you've worked well in a team before. Highlight your can-do attitude and how you contribute positively to group dynamics.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company’s vision and innovation. Inquire about opportunities for growth and how they support employee development, which aligns with their commitment to learning.
