Store Manager - Vision Express (Metrocentre, Gateshead)
Where customer service meets premium eyewear and med-tech innovation.
Are you a proven retail leader ready to take ownership of a flagship store?
Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You'll Do
- Lead, coach, and develop a large, high-performing retail team
- Drive commercial performance through exceptional customer experience
- Take full ownership of store results, KPIs, and operational excellence
- Lead from the front on the shop floor, delivering personalised service
- Oversee all store operations including rotas, stock, compliance, and standards
- Build a strong team culture focused on engagement, development, and accountability
- Partner with support teams to deliver continuous improvement in a flagship environment
What You'll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses
- 33 days holiday with buy/sell options, Earn monthly bonuses on top of your salary. Store Managers who deliver strong commercial performance can benefit from a competitive bonus scheme with uncapped earning potential. In a flagship location like Metrocentre, your impact is significant and so are the rewards.
- Strong retail leadership experience managing large, fast-paced stores
- Confident leading, motivating, and developing high-performing teams
- Commercially driven with a track record of delivering results
- Passionate about customer experience and retail excellence
- Resilient and adaptable leader, comfortable managing change
- A natural communicator who can engage, influence, and inspire
- Optics experience is not required - we'll support you to learn everything you need.
With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, our people, and your career development.
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Store Managers in Gateshead employer: Vision Express
Vision Express is an exceptional employer that prioritises employee growth and development within a dynamic retail environment. With a commitment to personalised customer service and advanced optical technology, team members enjoy a supportive work culture that encourages collaboration and innovation. Located in a vibrant community, employees benefit from competitive bonuses and the opportunity to work with top eyewear brands backed by EssilorLuxottica.
