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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: Free eyewear, 33 days holiday, discounts, and wellbeing support.
- Why this job: Make a difference in eyecare while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and teamwork.
- Other info: Earn monthly bonuses and enjoy excellent career development opportunities.
The predicted salary is between 20000 - 30000 £ per year.
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre‑screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can‑do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development. Ready to start your career in optical retail? Apply now and see your future clearly.
Retail Optical Assistant in Failsworth employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant in Failsworth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and their products. This will help you show genuine interest and make it easier to connect with the interviewers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers about eyewear. Role-playing these situations can boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your passion for eyewear! Whether it's your favourite brands or styles, let your enthusiasm come through. This is a great way to demonstrate that you're not just looking for any job, but specifically want to be part of the Vision Express team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Retail Optical Assistant in Failsworth
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let us see your enthusiasm for eyewear and style. Mention any personal experiences or interests that relate to the optical world, as this will help you stand out!
Highlight Customer Service Skills: We’re all about delivering top-notch customer service, so make sure to showcase any relevant experience you have. Talk about how you've engaged with customers in the past and how you can bring that confidence to our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your skills and experiences without having to decipher complex sentences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this role is all about delivering personalised service.
✨Practice Your Communication
Since strong communication is key, practice explaining complex ideas simply. You might be asked to describe how you would assist a customer with their eyewear choices or explain the fitting process, so clarity is crucial.
✨Demonstrate Team Spirit
Vision Express values team players, so be ready to discuss how you work well in a team. Share experiences where you collaborated with others to achieve a common goal, highlighting your positive attitude and can-do spirit.
