Eyewear Retail Specialist – Customer Focus & Frame Expert

Eyewear Retail Specialist – Customer Focus & Frame Expert

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Vision Express

At a Glance

  • Tasks: Deliver personalised customer service and assist with pre-screening eye tests.
  • Company: Join Vision Express, part of the innovative EssilorLuxottica group.
  • Benefits: Enjoy a £350 allowance for frames, plus potential monthly bonuses up to £520.
  • Why this job: Be part of a dynamic team and share your passion for eyewear.
  • Qualifications: A positive attitude and enthusiasm for eyewear are essential.

The predicted salary is between 20000 - 25000 £ per year.

Vision Express, part of the EssilorLuxottica group, is hiring a Retail Optical Assistant in East Midlands. As part of a dynamic team, you'll deliver personalized customer service and support pre-screening eye tests using cutting-edge technology.

The role comes with various benefits, including a £350 allowance towards frames or designer sunglasses, and potential monthly bonuses up to £520 based on performance. A positive attitude and passion for eyewear are essential.

Eyewear Retail Specialist – Customer Focus & Frame Expert employer: Vision Express

At Vision Express, part of the renowned EssilorLuxottica group, we pride ourselves on fostering a vibrant work culture that values teamwork and personal growth. Our East Midlands location offers employees unique benefits such as a £350 allowance for frames or designer sunglasses, alongside performance-based bonuses, ensuring that our Retail Optical Assistants not only thrive in their roles but also enjoy a rewarding and fulfilling career in eyewear.

Vision Express

Contact Details:

Vision Express Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Eyewear Retail Specialist – Customer Focus & Frame Expert

Tip Number 1

Get to know the company! Research Vision Express and EssilorLuxottica to understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Since the role is all about delivering personalised service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!

Tip Number 3

Show off your passion for eyewear! Whether it's sharing your favourite frame styles or discussing the latest trends, let your enthusiasm shine through. This can really set you apart from other candidates.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Eyewear Retail Specialist – Customer Focus & Frame Expert

Customer Service
Pre-Screening Eye Tests
Technical Proficiency with Optical Technology
Knowledge of Eyewear and Frames
Sales Skills
Positive Attitude
Teamwork

Some tips for your application 🫡

Show Your Passion for Eyewear:When writing your application, let your love for eyewear shine through! Share any personal experiences or stories that highlight your enthusiasm for helping customers find the perfect frames.

Tailor Your Application:Make sure to customise your application to fit the Retail Optical Assistant role. Highlight relevant skills and experiences that align with delivering personalised customer service and supporting eye tests.

Be Positive and Personable:A positive attitude is key in this role! Use upbeat language in your application to convey your friendly nature and willingness to engage with customers. We want to see your personality!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!

How to prepare for a job interview at Vision Express

Know Your Frames

Familiarise yourself with different types of eyewear and the latest trends. Being able to discuss various frame styles and their benefits will show your passion for eyewear and impress the interviewers.

Customer Service is Key

Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this role heavily focuses on personalised service.

Tech Savvy Approach

Since you'll be supporting pre-screening eye tests using cutting-edge technology, brush up on any relevant tech skills. Be ready to discuss how you can quickly learn and adapt to new tools and systems.

Show Your Positive Attitude

A positive attitude is essential for this role. During the interview, maintain an upbeat demeanour and express your enthusiasm for working in the eyewear industry. This will resonate well with the team at Vision Express.