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For Companies At a Glance
- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join Vision Express, part of the EssilorLuxottica family, with over 550 stores across the UK.
- Benefits: Enjoy competitive salary, bonuses, private medical cover, and 33 days annual leave.
- Why this job: Make a real impact by helping customers 'See More and Be More' with tailored eyecare solutions.
- Qualifications: Strong leadership skills, great communication, and a passion for customer service.
- Other info: Flexible working hours and opportunities for career growth in a dynamic retail environment.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Manager at Vision Express, you are responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You will also handle administrative tasks such as scheduling, inventory management, and financial reporting.
You will manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You are responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we would love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth.
- Support your colleagues in store with your strong leadership and management skills.
- Great communication and rapport building to translate professional terminology into language understanding to patients.
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations.
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management.
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- Confidence, passion, drive and enthusiasm.
- Support with the instore recruitment process.
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'.
Anything else you should know?
- Sales and performance-based bonus.
- Targeted incentives.
- Competitive pension scheme.
- Private medical cover for you and your family.
- Life Assurance - 4 x your basic annual salary.
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
- Discounts throughout the year for your friends and family.
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between.
- 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday.
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan.
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels.
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme.
- And so much more!
Locations
Store Manager (Harlow) employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (Harlow)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Vision Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to store management. Think about how you’d handle team dynamics, customer service challenges, and sales targets. We want you to shine!
✨Tip Number 3
Show off your leadership skills during the interview! Share examples of how you've motivated teams or improved sales in previous roles. This is your chance to demonstrate that you can help us all 'See More and Be More'.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Vision Express family.
We think you need these skills to ace Store Manager (Harlow)
Some tips for your application 🫡
Show Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to highlight your leadership experience in your application. Share specific examples of how you've motivated and supported your colleagues in previous roles.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the skills and experiences that match the job description. Mention your ability to analyse sales data and improve performance, as this is key for us at Vision Express.
Communicate Clearly: Great communication is essential in this role. Use clear and concise language in your application to demonstrate your ability to translate complex information into easy-to-understand terms for customers and team members alike.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Vision Express
✨Know Your Store Inside Out
Before your interview, make sure you research Vision Express thoroughly. Understand their mission, values, and the products they offer. Familiarise yourself with the store's operations, customer service standards, and any recent news or initiatives. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've successfully managed teams in the past, handled conflicts, or motivated colleagues to achieve sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about situations where you've had to manage difficult customers or make quick decisions. Practising these scenarios can help you articulate your thought process and showcase your ability to thrive in a fast-paced retail environment.
✨Discuss Flexibility and Team Culture
Vision Express values a positive work environment and flexibility. Be ready to discuss your ideal working hours and how you can contribute to a supportive team culture. Highlight your willingness to adapt and collaborate with others, as this aligns with their mission of helping customers 'See More and Be More'.