Vision Express in the United Kingdom is seeking an E-commerce Customer Care Advisor, based in Ruddington, Nottingham. The role combines online order processing with multi-channel customer support to ensure a seamless click-to-delivery experience.
You will engage customers via email, phone and live chat, resolving queries with accuracy and a proactive approach, while contributing to the continuous improvement of our online shopping journey.
E-Commerce Customer Care Specialist (Hybrid) employer: Vision Express
Vision Express is an exceptional employer that prioritises employee growth and development within a dynamic retail environment. With a commitment to personalised customer service and advanced optical technology, team members enjoy a supportive work culture that encourages collaboration and innovation. Located in a vibrant community, employees benefit from competitive bonuses and the opportunity to work with top eyewear brands backed by EssilorLuxottica.
