At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: £350 towards frames, 33 days holiday, family discounts, and wellbeing support.
- Other info: Earn monthly bonuses and enjoy excellent career growth opportunities.
- Why this job: Make a difference in eye care while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and digital tools.
The predicted salary is between 20000 - 25000 € per year.
Want to make an application? Make sure your CV is up to date, then read the following job specs carefully before applying.
Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You'll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You'll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses.
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus- with uncapped potential for high performers. Your performance matters- and it pays off.
What We're Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing med-tech business.
Retail Optical Assistant in Didsbury employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer that values personal growth and a supportive work culture. As a Retail Optical Assistant, you'll enjoy competitive benefits including generous holiday allowances, employee discounts, and opportunities for bonuses based on your performance, all while working with cutting-edge optical technology in a dynamic team environment. Join us in making a meaningful impact in eye care and experience the unique advantage of being part of a global leader in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Optical Assistant in Didsbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've delivered great service. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent the Vision Express brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with digital tools, which is a big plus for this role.
We think you need these skills to ace Retail Optical Assistant in Didsbury
Some tips for your application 🫡
Keep Your CV Fresh:Before you dive into the application, make sure your CV is up to date. Highlight any relevant experience in customer service or retail, especially if it relates to eyewear or fashion. We want to see what makes you stand out!
Tailor Your Application:Read through the job specs carefully and tailor your application to match. Use keywords from the job description to show us you understand what we're looking for. This helps us see how you fit into our Vision Express family.
Show Your Passion:In your cover letter, let your passion for eyewear and customer service shine through. Share why you’re excited about the role and how you can contribute to our team. We love seeing genuine enthusiasm!
Apply Through Our Website:When you're ready to apply, make sure to do it through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Brush up on the latest trends in eyewear and familiarise yourself with the brands Vision Express carries. Being able to discuss styles, materials, and the benefits of different lenses will show your passion for the industry and impress your interviewers.
✨Customer Service Scenarios
Prepare for role-play scenarios where you might need to demonstrate your customer service skills. Think about how you would handle various situations, like a customer unhappy with their purchase or someone needing help choosing the right frames. Practice makes perfect!
✨Show Your Team Spirit
Vision Express values teamwork, so be ready to share examples of how you've worked well in a team before. Highlight your can-do attitude and how you contribute positively to group dynamics. This will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, the company culture, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
