At a Glance
- Tasks: Support the Store Manager in daily operations and lead a team of retail optical assistants.
- Company: Join Vision Express, a leading optical retailer with over 550 stores.
- Benefits: Enjoy free eyewear, monthly bonuses, and generous annual leave.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Develop your leadership skills while helping customers feel confident in their vision.
- Qualifications: Experience in team support or leadership with a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of our Manchester Arndale store. This includes helping to manage and develop a team of 13 retail optical assistants, ensuring excellent customer service, achieving sales targets, and maintaining the highest standards of visual merchandising and store presentation.
In this role, you'll play a key part in driving sales performance through your team, coaching and supporting them to deliver exceptional customer experiences that reflect our brand. You'll lead by example on the shop floor, ensuring every customer feels confident in their vision and their purchase. You'll also assist with administrative tasks such as stock ordering and management, cash handling and reporting.
Working closely with the Store Manager, you'll help create a positive, high-performing environment where colleagues feel engaged, motivated, and supported to succeed. This is a fantastic opportunity for someone looking to develop their people leadership skills and take the next step towards a future Store Manager role.
All our colleagues play a key part in our mission of helping our customers to 'Step Out in Confidence' by providing tailored and effective eye care and eyewear solutions, helping customers maximise their visual potential and enhance their lifestyle.
Benefits- Free eyewear annually with immediate eligibility
- Monthly bonus potential up to £350 plus uncapped commission
- Family and friends discount of up to 75% with free eye tests
- 33 days annual leave with the opportunity to buy or sell holiday
- Employee Assistance Program offering confidential support for your wellbeing
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Experience supporting or leading a team, with a passion for developing others
- Strong ability to drive sales performance through coaching and engagement
- Being customer-obsessed and delivering exceptional service
- Confidence in influencing others with a positive, motivating attitude
- Active listening and showing empathy towards customer and colleague needs
- Staying calm, supportive, and solution-focused in challenging moments
- Working collaboratively to achieve store targets and business goals
- Bringing energy, accountability, and pride in representing the Vision Express brand
At Vision Express, you'll be part of something bigger. With over 550 stores across the UK and Ireland, you'll have opportunities to share knowledge, develop new skills, and progress your career into store management and beyond. We believe our differences make us stronger.
Assistant Store Manager in Didsbury employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and personal growth. As an Assistant Store Manager in our Manchester Arndale store, you'll benefit from comprehensive training, generous employee discounts, and a supportive environment that encourages you to develop your leadership skills while making a meaningful impact on customer experiences. Join us and be part of a team dedicated to helping customers 'Step Out in Confidence' with tailored eye care solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Didsbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Vision Express's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your approach to coaching and customer service.
✨Tip Number 3
Showcase your sales achievements! Be ready to discuss specific examples of how you've driven sales performance in previous roles. Use numbers and results to back up your claims – it’s all about demonstrating your impact!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Assistant Store Manager in Didsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any achievements in driving sales or customer service, as these are key for the Assistant Store Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about retail and how you can contribute to our team. Share specific examples of how you've developed others or improved customer experiences in previous roles.
Showcase Your Team Spirit:We love candidates who can demonstrate their ability to work collaboratively. Mention any experiences where you’ve successfully led a team or contributed to a positive work environment, as this aligns with our values at Vision Express.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Vision Express
✨Know the Brand Inside Out
Before your interview, make sure you research Vision Express thoroughly. Understand their mission, values, and what sets them apart in the optical retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully managed or developed a team. Highlight how you motivated others and achieved sales targets, as this will resonate well with the interviewers.
✨Demonstrate Customer Obsession
Vision Express values exceptional customer service. Be ready to discuss specific instances where you've gone above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and illustrate your commitment to delivering outstanding service.
✨Prepare for Situational Questions
Expect questions that assess how you handle challenges on the shop floor. Think about scenarios where you had to stay calm under pressure or resolve conflicts. Practising these responses will help you feel more confident and articulate during the interview.
