At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and store operations.
- Company: Join Vision Express, a leading eyewear retailer with a focus on inclusivity.
- Benefits: Enjoy monthly bonuses, free eyewear, generous leave, and wellbeing support.
- Other info: Flexible working hours to fit your lifestyle and career growth opportunities.
- Why this job: Make a real impact by helping customers enhance their visual potential.
- Qualifications: Experience in retail management and a passion for exceptional customer service.
The predicted salary is between 30000 - 40000 € per year.
As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting.
You'll manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'Step Out in Confidence' by providing tailored and effective eye care and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.
Benefits- Monthly bonus potential up to £1,030
- Free eyewear annually with immediate eligibility
- Family and friends discount of up to 75% with free eye tests
- 33 days annual leave with the opportunity to buy or sell holiday
- Employee Assistance Program offering confidential support for your wellbeing
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Previous experience of developing a store improvement plan.
- Managing resource to meet demand and maximise sales.
- Solving complex problems for colleagues and customers.
- Remaining delivery focussed throughout challenging times.
- Being customer obsessed and providing exceptional customer service.
- Showing emotional intelligence to support yourself, colleagues or customers in difficult moments.
- Working as part of a winning team and taking lessons from mistakes.
- Managing a team, selecting and developing colleagues and working with HR.
- Displaying a positive attitude that has influenced others to commit to a cause.
Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Store Manager (Consett) employer: Vision Express
At Vision Express, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our Store Managers to thrive. With flexible working options, generous benefits including a monthly bonus potential and free eyewear, and a commitment to employee development, you will find ample opportunities for growth in our vibrant Consett location. Join us in our mission to help customers 'Step Out in Confidence' while enjoying a fulfilling career in a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (Consett)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Vision Express on LinkedIn. A friendly chat can give you insider info about the store culture and what they really value in a Store Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We all know that being customer obsessed is key, so have some examples ready to show how you've excelled in those areas.
✨Tip Number 3
Show your passion for eye care! Research Vision Express and be ready to discuss how you can contribute to their mission of helping customers 'Step Out in Confidence'. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Vision Express family.
We think you need these skills to ace Store Manager (Consett)
Some tips for your application 🫡
Check Your CV:Before you hit that apply button, give your CV a good once-over. Make sure it highlights your experience in managing teams and delivering top-notch customer service, as these are key for the Store Manager role.
Tailor Your Cover Letter:Don’t just send a generic cover letter! Take a moment to tailor it to Vision Express. Mention how your skills align with their mission of helping customers 'Step Out in Confidence' and how you can contribute to creating a positive work environment.
Showcase Your Leadership Skills:In your application, be sure to highlight any previous experience you have in managing a team. Talk about how you've developed colleagues and created a supportive atmosphere, as this is crucial for the Store Manager position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Vision Express family!
How to prepare for a job interview at Vision Express
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Vision Express and its values. Understand their mission of helping customers 'Step Out in Confidence' and think about how your experience aligns with this. Being able to discuss specific store operations and customer service strategies will show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be prepared to share examples of how you've successfully managed and developed colleagues in the past. Think about times when you’ve solved complex problems or improved store performance, and be ready to discuss these experiences in detail.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations, like managing inventory or dealing with difficult customers. Practise your responses to common scenarios, focusing on how you would maintain high standards and ensure excellent customer service under pressure.
✨Discuss Flexibility Openly
Since Vision Express is open to discussing flexible working options, think about what your ideal working week looks like. Be honest about your preferences and how they can fit into the store's needs. This shows that you’re proactive and willing to find a solution that works for everyone.
