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For Companies At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Leading optical retailer backed by EssilorLuxottica, focused on innovation.
- Benefits: Free eyewear, 33 days holiday, discounts, wellbeing support, and monthly bonuses.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Confident communicator with a passion for eyewear and digital tools.
- Other info: Great career development opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference?
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
- Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £73-£472/month — with uncapped potential for high performers.
Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
Seniority level: Entry level
Employment type: Full-time
Retail Optical Assistant in Consett employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant in Consett
✨Tip Number 1
Get to know the company! Research their values and products so you can chat confidently about them during your interview. It shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer with eyewear choices or adjustments. Role-playing with a friend can help you feel more prepared and relaxed.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the style of the brand. It’s a great way to demonstrate your passion for eyewear and your understanding of the retail environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Retail Optical Assistant in Consett
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let us know why you're excited about eyewear and how it fits into your life. Share any personal experiences or interests that highlight your passion for style and customer service.
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Optical Assistant role. Highlight relevant skills like customer service experience and any familiarity with digital tools, as these are key to what we’re looking for.
Be Yourself: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to show your personality. A positive attitude and a can-do spirit will definitely catch our eye.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Brush up on your knowledge of eyewear styles and the latest optical technology. Being able to discuss different frame types and their benefits will show your passion for the industry and help you connect with customers.
✨Practice Customer Scenarios
Think about common customer interactions you might face in this role. Practising how to handle questions about products or adjustments will prepare you to deliver that confident, personalised service they’re looking for.
✨Show Your Team Spirit
This role requires a positive team player attitude. Be ready to share examples of how you've worked well in a team before, and express your enthusiasm for collaborating with others to create a great customer experience.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, or how they support employee wellbeing. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
