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- Tasks: Provide exceptional customer service and assist with eyewear fittings using advanced technology.
- Company: Leading optical retailer in Chelmsford with a focus on customer care.
- Benefits: Free eyewear, generous holidays, monthly bonuses, and career development opportunities.
- Why this job: Join a growing medtech business and make a difference in eyecare.
- Qualifications: Confident, passionate about eyewear, and strong communication skills.
- Other info: Exciting environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading optical retailer in Chelmsford is seeking a Retail Optical Assistant to provide exceptional customer service in eyecare. The role includes advising customers, assisting with eyewear fittings, and supporting eye tests using advanced technology.
Benefits include free eyewear, generous holiday options, monthly bonuses, and opportunities for career development within a growing medtech business.
Ideal candidates are confident, passionate about eyewear, and effective communicators.
Eyewear Retail Specialist – Customer‐Focused & Tech‐Savvy in Chelmsford employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eyewear Retail Specialist – Customer‐Focused & Tech‐Savvy in Chelmsford
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role is all about advising customers and providing exceptional service, make sure you can clearly articulate your thoughts and engage in friendly conversations. Role-play with a friend if you need to!
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with the latest eyewear technology and be ready to discuss how you can use it to enhance customer experiences. This will set you apart as a candidate who’s not just passionate but also knowledgeable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Eyewear Retail Specialist – Customer‐Focused & Tech‐Savvy in Chelmsford
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let your love for eyewear shine through! Share any personal experiences or stories that highlight your enthusiasm for helping customers find the perfect pair of glasses.
Highlight Your Customer Service Skills: We want to see how you connect with customers! Use examples from your past roles where you provided exceptional service, especially in retail or tech environments. This will show us you're a great fit for our team.
Be Tech-Savvy: Since the role involves using advanced technology, mention any relevant tech skills or experiences you have. Whether it's using software for eye tests or managing customer databases, we want to know how you can contribute!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Brush up on the latest trends in eyewear and be ready to discuss your favourite styles. Showing genuine passion for eyewear will impress the interviewers and demonstrate that you’re a great fit for their customer-focused approach.
✨Master the Tech
Familiarise yourself with the advanced technology used in eye tests and fittings. Being tech-savvy is key for this role, so prepare to discuss how you’ve used similar tools or technologies in the past.
✨Practice Your Communication Skills
Since effective communication is crucial, practice explaining complex concepts in simple terms. Role-play with a friend to simulate customer interactions, ensuring you can convey information clearly and confidently.
✨Show Enthusiasm for Customer Service
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to connect with customers and make their experience enjoyable, as this aligns perfectly with what they’re looking for.
