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- Tasks: Deliver personalised customer service and assist with eyewear adjustments and repairs.
- Company: Leading eyewear retailer in Bromley with a focus on customer care.
- Benefits: Monthly performance bonuses, free eyewear, and holiday options.
- Other info: Full-time role with opportunities for growth and development.
- Why this job: Join a passionate team and help customers find their perfect eyewear.
- Qualifications: Confident communicators with a passion for eyewear.
The predicted salary is between 22000 - 28000 £ per year.
A leading eyewear retailer in Bromley is seeking a Retail Optical Assistant. In this role, you will deliver personalised customer service and product advice while assisting with eyewear adjustments and minor repairs. You will also support pre-screening eye tests and perform essential store admin tasks.
Suitable candidates should be confident, passionate about eyewear, and strong communicators.
This full-time position offers the potential for monthly bonuses based on performance, along with various employee benefits, including free eyewear and holiday options.
Eyewear Experience Specialist – Customer Care & Fittings in Bromley employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eyewear Experience Specialist – Customer Care & Fittings in Bromley
✨Tip Number 1
Get to know the company! Research their products and values so you can show your passion for eyewear during interviews. This will help us see that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering personalised customer service, we recommend role-playing common customer scenarios with a friend. This will boost your confidence and help you shine in front of the hiring team.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss how you've handled tricky situations in the past, especially when it comes to customer care or product advice. We love candidates who can think on their feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and eager to join our team. Don’t miss out on the chance to land that job!
We think you need these skills to ace Eyewear Experience Specialist – Customer Care & Fittings in Bromley
Some tips for your application 🫡
Show Your Passion for Eyewear: When writing your application, let your love for eyewear shine through! Share any personal experiences or stories that highlight your enthusiasm for helping customers find the perfect pair of glasses.
Highlight Your Communication Skills: As a Retail Optical Assistant, strong communication is key. Make sure to showcase your ability to connect with customers in your application. Use examples that demonstrate how you've effectively communicated in past roles.
Be Specific About Your Experience: Don’t just list your previous jobs; explain how your experience relates to this role. If you’ve done any customer service or optical work before, detail what you did and how it prepared you for this position.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV and cover letter in one go!
How to prepare for a job interview at Vision Express
✨Know Your Eyewear
Brush up on your knowledge of different eyewear styles, materials, and the latest trends. Being able to discuss these confidently will show your passion for the industry and help you connect with the interviewers.
✨Practice Your Customer Service Skills
Prepare for role-play scenarios where you might need to handle customer queries or complaints. Think about how you would provide personalised service and advice, as this is key for the Retail Optical Assistant role.
✨Showcase Your Communication Skills
Since strong communication is essential, practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully communicated with customers in the past.
✨Be Ready for Practical Questions
Expect questions about eyewear adjustments and minor repairs. Familiarise yourself with common adjustments and be prepared to discuss how you would approach these tasks in a customer-friendly manner.